Food & Beverage – Associate
Pasban - The GatekeeperJob Description
About the role F&B Associates are the face of our dining and bar service.
You welcome guests, recommend the menu, serve with care, and keep the restaurant, bar, and in-room dining running smoothly.
At our scale, an associate is expected to be hands-on across the whole floor, not restricted to one station.
Key responsibilities Greet and seat guests; present menus and take orders accurately. Serve food and beverages in line with our service standards and timing expectations. Handle in-room dining orders, including set-up and clearance.
Maintain mise-en-place, cutlery, crockery, and linen; ensure the restaurant is reset between services. Upsell signature dishes, pairings, and specials when appropriate. Clear billing via the POS; handle payments and split bills.
Coordinate with the kitchen on special requests, allergies, and course timings. Support event setups — private dinners, small celebrations, and outdoor meal experiences.
What we're looking for 6 months to 3 years of F&B service experience in a hotel, restaurant, or café. IHM / craft-course / hotel management students welcome for entry-level roles. Presentable, polite, and comfortable making conversation with guests. Basic knowledge of Continental food, cocktails, wine, and coffee preferred.
Conversational
English and Hindi; regional language (Kumaoni, Bhojpuri, etc.) is a plus. Physically fit and comfortable with long shifts on feet.
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