Credit Valley Hospital - Full Time Security Team Lead

Credit Valley Hospital - Full Time Security Team Lead

Site Description: Trillium Health Partners and their security department are proud winners of the IAHSS Lindberg Bell Award 2017. It is also one of Canada’s largest academically-affiliated tertiary care hospitals with highly-specialized regional programs in advanced cardiac, vascular, stroke, neurosciences, orthopedic, and sexual assault/domestic violence services.

Position Details:

Position: Full-Time Security Team Lead

Site: Credit Valley Hospital - 2200 Eglinton Avenue West, Mississauga

Averaging Agreement : Overtime is Averaging Agreement (AA) after 88 hours

Hours: Rotating Continental (0600 - 1800 / 1800 - 0600)

Payrate: $24.54 /an hour

Posting Date: June 30th, 2026

Internal Closing Date: July 10th, 2026

External Closing Date: July 10th, 2026

Job Description

• Provides leadership, direction and ongoing coaching and training
• Ensures all site staff adhere to all Paladin Security and hospital security policies and procedures
• Ensures all Security Officers have received the mandatory training
• Ensures proper documentation is passed onto the Supervisor/CSM
• Documents and investigates security incidents and complaint
• Communicates any concerns/issues with Supervisor/Client Service Manager
• Working on assigned shifts, you will work 12-hour shifts providing proactive and reactive security patrols and responses to incidents in the mental health ward
• Write reports and investigate routine incidents
• Respond to coded emergencies in a quick and efficient manner
• Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance
• Work closely with vulnerable populations
• Monitor for and escalate security concerns within the Emergency Department
• Assist in developing security plans for high-risk patients
• Provide security presence and support throughout the Emergency Department
• Utilize verbal de-escalation techniques to manage conflict
• Oversee and support patient watch guards within the Emergency Department
• Work closely with local Law Enforcement and Emergency Services
• Ensure the safety of staff, patients, and visitors within the Emergency Department

Job Requirements:

• Valid Security License for the province of Ontario
• Valid First Aid & CPR Level C from a WSIB approved provider
• Covid Vaccine two doses
• Proof of Immunization Records (MMR, Varicella and TB)
• Must be willing to have a clean-shaven face for the N95 Mask fit testing
• Vulnerable Sector Check
• Must have minimum 2-3 years of experience in security
• English (oral and written) fluency is a must
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)

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• Applicants who do not possess these certifications can opt into Paladin's Use of Force (UOF)/Management of Aggressive Behavior (MOAB) certification program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UOF/MOAB certification is not paid as it is a pre-employment requisite; however, Paladin will cover all the costs of the certifications with a 6-month commitment to the position/availability
• Legally authorized to work in Canada

Why Choose Paladin?

• Free Uniforms
• Security license reimbursement
• Get paid your way with flexible daily pay options