Role Overview
Onit is hiring a entry-level Support Analyst I. This is a contract role in Pune, Maharashtra. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
About Onit
We're redefining the future of legal operations through the power of AI. Our cutting-edge platform streamlines enterprise legal management, matter management, spend management and contract lifecycle processes, transforming manual workflows into intelligent, automated solutions.
We’re a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As we continue to grow and expand the capabilities of our new AI-centric platform, we’re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech.
If you're energized by meaningful work, love solving complex problems, and want to help modernize how legal teams operate, we’d love to meet you.
Support Analyst
(Shift Timing: 6:30 PM to 3:30 AM IST)
Position Summary
Onit is growing and we are in need of an experienced Lead Support Analyst. The role provides world-class technical support via phone, email and online, for clients utilizing Onit’s suite of products. We are seeking someone who enjoys solving problems for other people, has a technical background (we will provide training on our products and services) and can explain complex ideas and concepts in a clear, simple manner.
Frequently Asked Questions
How do I apply for the Support Analyst I position at Onit?
Use the Apply button above to submit your application directly to Onit. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Support Analyst I position at Onit located?
This position is based in Pune, Maharashtra. Onit has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Support Analyst I at Onit earn?
Onit has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Support Analyst I role at Onit posted?
This role was posted on April 6, 2026 (75 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Support Analyst I role at Onit entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Onit has listed.
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