IT Support Specialist

Full Timemid

New York City, NYPosted 16 days ago

Role Overview

Olo is hiring a mid-level IT Support Specialist. This is a full-time role in New York City. Part of Olo's Security hiring, posted 2 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Mid-level Security roles is $100k-$150k (based on 156 comparable listings). Many employers share specifics during the interview process or after an initial screen.

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SaaSOloAsReportingITCorporateYorkCity

Job description

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, loyalty, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.

Reporting to the IT Manager, you will join our Corporate IT team and provide technical assistance and support to end-users across Olo on various hardware and software issues. We take great pride in the reliability, security, and performance of our systems and services, and will look to you to bring a basic understanding of IT systems, troubleshooting skills, and the ability to communicate technical information clearly to non-technical users.

This is a non-exempt, on-site position at Olo’s headquarters in New York City, 5 days per week (Monday-Friday).

About Olo

Olo

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All open roles at Olo

Frequently Asked Questions

How do I apply for the IT Support Specialist position at Olo?

Use the Apply button above to submit your application directly to Olo. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the IT Support Specialist position at Olo located?

This position is based in New York City. Olo has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a IT Support Specialist at Olo earn?

Olo has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the IT Support Specialist role at Olo posted?

This role was posted on June 26, 2026 (16 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

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