Inside Sales customer account representative

Job Summary

We are seeking an energetic and motivated Inside Sales Customer Account Representative to join our dynamic sales team. In this role, you will be the driving force behind building strong customer relationships, generating new business opportunities, and providing exceptional service to existing clients. Your proactive approach and excellent communication skills will help expand our market presence and deliver tailored solutions that meet customer needs. This position offers a fantastic opportunity to develop your sales expertise within a fast-paced, technology-driven environment.

Core Responsibilities

• Take inbound/ out bound orders from restaurants/ retail clients
• Upsell and promote new or slow moving inventory
• Suggest substitutions when items are out of stock
• Negotiate terms, pricing, and contracts to close sales effectively while ensuring customer satisfaction
• Reach out to inactive customers to generate orders

Order Management

• Enter orders accurately into system
• Confirm pricing, inventory and delivery schedules

Customer Service

• Handle product Issues, shortages, credits
• Track deliveries and resolve complaints
• Maintain strong customer relationships

Admin & Computer Work

• Look up product specs and pricing
• Use excel to track customer orders
• Email vendors and customers

Looking for:

• 2 + years inside sales or distribution experience
• Comfortable on the phone all day
• Strong Excel skills (basic formulas, filtering,sorting)
• Organized and detail-oriented

Bonus if:

• Foodservice distribution experience
• Knows Resturant operations
• proactive

Full Time Position

Pay: From $18.00 per hour

Benefits

• Employee discount

Application Question(s):

• Are you eager to grow with a company?
• Do you have prior sales experience?
• Do you have prior food distribution experience?
• Do you show up to work on time and every day?

Ability to Commute:

• Chesapeake, VA 23320 (Required)

Work Location: In person