Role Overview
NosNia.ai is hiring a mid-level Customer Support Fresher. This is a full-time role in Ahmedabad. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
About Nosnia.ai
Nosnia.ai is an AI-powered SaaS platform that helps businesses automate communication, generate leads, and improve customer engagement through WhatsApp and omnichannel solutions.
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives.
Role Overview
As a Customer Support Executive, you will be responsible for assisting customers, resolving their queries, providing product guidance, and ensuring a smooth customer experience. This role is ideal for freshers who possess strong communication skills and a willingness to learn.
Key Responsibilities
- Handle customer queries via chat, email, WhatsApp, and calls.
- Understand customer concerns and provide timely resolutions.
- Assist customers in using the Nosnia.ai platform effectively.
- Escalate technical or product-related issues to the relevant teams.
- Maintain accurate records of customer interactions and follow-ups.
- Ensure customer satisfaction through professional communication.
- Coordinate with internal teams for issue resolution.
- Provide basic product demonstrations and guidance when required.
Required Skills
- Excellent verbal and written communication skills.
- Strong problem-solving and customer-handling abilities.
- Basic computer and internet knowledge.
- Ability to learn new software and technologies quickly.
- Positive attitude and customer-centric approach.
- Good organizational and time management skills.
Preferred Qualifications
- Any Graduate (Freshers can apply).
- Experience in customer service, telecalling, or support roles will be an added advantage.
- Familiarity with CRM tools is a plus.
What We Offer
- Opportunity to work with a fast-growing AI SaaS company.
- Learning and career growth opportunities.
- Exposure to customer success and technology platforms.
- Supportive and collaborative work environment.
Job Details
- Position: Customer Support Executive
- Experience: Fresher
- Job Type: Full-Time
- Location: Ahmedabad (Work From Office)
- How to Apply
Send your updated resume to:
hr@nosnia.ai and +91 92134 53923
About NosNia.ai
NosNia.ai
nosnia.ai
Frequently Asked Questions
How do I apply for the Customer Support Fresher position at NosNia.ai?
Use the Apply button above to submit your application directly to NosNia.ai. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Support Fresher position at NosNia.ai located?
This position is based in Ahmedabad. NosNia.ai has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Support Fresher at NosNia.ai earn?
NosNia.ai has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Support Fresher role at NosNia.ai posted?
This role was posted on June 16, 2026 (9 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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