Registered Nurse (RN) / Operations Manager

*** Please follow the instructions at the bottom on how to apply***

Full-Time | In-Person | Washington, DC 20008

Do you have a passion for health, wellness and changing lives?

Do you want to be a part of a movement that is empowering people in your community to take back their health?

And do you have a proven track record of providing exceptional customer service in a health care setting and building lasting professional relationships?

ABOUT US

Northwest Nurse Practitioner Associates is a Medical Practice that provides whole person care through Functional Medicine, Primary Care, Nutrition, and Health Coaching. We are a small, but high functioning team that works in a hybrid of both in person and Virtual appointments. Our office has been open since 2004.

We are on a mission to reach out to our community and beyond and teach them that there is a way to get to the root cause of their health issues, instead of treating symptoms. We are looking for a team member who is dedicated to carry out this mission with us!

Here are the values our office lives by:

· We work to do the right thing every day

· We empower people to take back their health

· We are committed to delivering the highest quality health care in everything we do

· We believe a team member should be valued and rewarded for hard work

· We create a positive and supportive environment

· We welcome change and strive to continually improve

ABOUT THIS ROLE

We are looking for an RN / Operations Wellness Manager to provide clinical duties and help oversee our front office operations. This would include administrative duties, phone, hosting Webinars, and face-to-face communications with patients. This role is recruiting for an RN that has the capability to be cross-trained for operations but is not expected to work past an equivalent of a full-time role. A unique opportunity to bring both clinical and management skills to a practice that looks to value and build your role. A practice that will encourage your own life balance and intrapreneur skills.

You are the right fit if you can:

· Communicate in a friendly and effective manner with all walks of life

· Take immense pride in your work and are passionate about improving your craft and skills

· Stay organized and detailed oriented

· Stay focused and on task with minimal oversight/ Independently manage IV patients.

· Practice open, honest and supportive communication – our team is small and tight-knit

· Think critically and proactively problem solve

· Must have experience in Patient Portals, Excel and tracking systems.

KEY RESPONSIBILITIES:

RN Clinical Duties:

• Assess patient, place IV and administer IV Nutrition/Vitamin Therapy per protocols.
• Administer medications and injections as prescribed
• Venipuncture for routine and Functional Medicine lab testing.
• Collaborate to plan and implement patient care plans
• Maintain clinical supplies
• Educate patients on IV Nutrition therapy, follow up on treatment plans, respond to patient questions. Help build new protocols.
• Skills:
• - 3+ years IV experience
• - Proficient in administering injections and medications, venipuncture.
• - Warm, compassionate care.
• - Ability to handle emergency situations
• Front Office & Administrative Operations
• Help manage incoming communications: email, phone, and patient messages
• Welcome patients and assist with supplement questions and purchases
• Help maintain office supplies, SOPs, and an organized, efficient front office environment
• Team Management
• Manage direct reports
• Help oversee clinic operations
• Work with clinic owner on efficiencies and optimizing performance of the team
• Assist with Webinar & Digital Outreach as needed.

Marketing & Brand Support

• Collaborate on funnel strategy and optimization.
• Ensure brand consistency across all marketing materials and communications
• Assist in coordinating monthly member and public-facing newsletters

SKILLS & QUALIFICATIONS Required

• Minimum 3 years IV Nutrition/Vitamin therapies.
• 1+ years practice or equivalent management experience.
• Demonstrated comfort with performance metrics, accountability conversations, and being measured on outcomes
• Excellent verbal communication — you can hold a room and hold a one-on-one with equal skill
• Proficiency in Patient Portals, Excel, and CRM or scheduling tools
• Strong time management; you juggle priorities without being managed
• Self-directed and proactive — you solve problems before they escalate

Preferred

• Background in wellness, integrative health, or functional medicine
• Experience with Cerbo or similar electronic health record systems

COMPENSATION & BENEFITS

• Compensation: $80+ based on experience
• Monthly performance bonus tied to KPIs — when the practice wins, you win
• Schedule: Monday – Friday in person ; possible 1-2 evenings per month for Virtual Webinar.
• Team Travel: 1–2 times per year for business coaching and personal development
• Retirement plan/matching.
• Employee discount on supplements and services
• Paid time off & paid holidays
• Wellness program — you’ll personally experience our programs as part of onboarding

HOW TO APPLY

If this sounds like you, we’d love to meet you.

Please create a short Loom video answering the following question:

• What draws you to this role, and why do you believe you’ll excel at this dual role specifically?

Send your Loom video link to: ebagshaw@nwnursepractitioners.com

Learn more at https://www.nwnursepractitioners.com/

Pay: From $80,000.00 per year

Benefits

• 401(k) matching
• Employee discount
• Paid time off
• Retirement plan

Experience

• RN: 3 years (Required)

License/Certification:

• RN License (Required)
• CPR (Required)

Pay: From $80,000.00 per year

Medical Specialty:

• Primary Care

Physical Setting:

• Private practice

Application Question(s):

• Do you have Management or Operations experience?

Experience

• IV Nutrition/Vitamin Therapy: 3 years (Required)

License/Certification:

• Registered Nurse License (Required)

Ability to Commute:

• Washington, DC 20008 (Required)

Ability to Relocate:

• Washington, DC 20008: Relocate before starting work (Required)

Work Location: In person