Collections Agent / Customer Service Rep
Northstar Location ServicesRole Overview
Northstar Location Services is hiring a mid-level Collections Agent / Customer Service Rep. This is a full-time role in Fort Erie. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job description
Are you a motivated individual looking for a rewarding career and live in Fort Erie Ontario or Toronto?
Join The Northstar Companies, a leading 3rd Party Debt Collection Agency, with over 50 years of success in the industry! We are expanding rapidly and looking for Full-Time Collection Associates to join our team.
We are seeking individuals to join our team, handling inventory for some of the biggest credit card providers. If you have experience in Auto Deficiency, Commercial Accounts, and Personal Loans, we want to hear from you!
We kindly invite you to apply directly with us at www.thenorthstarcompanies.com/careers.
To locate the application, please scroll down until you see the Canadian application. Once it has been completed, you may either mail it to us or send it by email.
Adpnotification@northstarlocation.com
Pay: $16.00 - $25.00 per hour + Monthly Bonus Potential
Location: Fort Erie, Ontario or Toronto
Hours: Monday 1130am - 8pm. & Tuesday - Friday 8am - 430pm (Eastern Time)
Why Work with Us?
Comprehensive Healthcare Benefits (Medical, Dental)
Paid Time Off & Paid Holidays
$25,000 Company-Paid Life Insurance
Job Responsibilities:
Engage with consumers via telephone
Professionally Negotiate repayment terms
Ensure accurate account documentation
What We’re Looking For:
High School Diploma or Secondary School (Required)
Collections or Call Center Experience (Preferred)
Strong Communication & Negotiation Skills
Basic Computer & Math Skills
Start your career with Northstar today! Your success starts here—Join Northstar and grow with us!
Job Type: Full-time
Pay: $16.00 - $25.00 per hour
Benefits
- Health insurance
- Dental Insurance
- Life insurance
- Paid time off
- Paid training
Education
- High school or Secondary School (Required)
Experience
- Debt Collections: 3 years (Preferred)
- Call center: 3 years (Preferred)
Location:
- Fort Erie, ON or Toronto
Compensation & Benefits:
- Monthly Bonus Incentives
- Paid training
- Life insurance
- Extended Health, dental insurance
- Earned time off and paid holidays
Job Type: Full-time
Work Location: (Fort Erie, ON or Toronto) Remote work depends on location, distance and experience.
Education
- High school diploma or Secondary School (Required)
Experience
Collections : 3 years (Preferred)
Job Type: Full-time
Pay: $16.00-$25.00 per hour
Benefits
- Dental care
- Life insurance
- Paid time off
Application question(s):
- How many years have you been working for your current employer? If not currently employed, how many years did you work for your most recent employer?
Education
- Secondary School (required)
Experience
- Call center: 2 years (preferred)
- Debt collections: 1 year (preferred)
Location:
- Fort Erie, ON L2A 6S6 (preferred)
Work Location: In person
About Northstar Location Services
Northstar Location Services
thenorthstarcompanies.com
Frequently Asked Questions
How do I apply for the Collections Agent / Customer Service Rep position at Northstar Location Services?
Use the Apply button above to submit your application directly to Northstar Location Services. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Collections Agent / Customer Service Rep position at Northstar Location Services located?
This position is based in Fort Erie. Northstar Location Services has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Collections Agent / Customer Service Rep at Northstar Location Services earn?
Northstar Location Services has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Collections Agent / Customer Service Rep role at Northstar Location Services posted?
This role was posted on June 12, 2026 (13 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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