Assistant Customer Service Manager
Nino Salvaggio International MarketplaceRole Overview
Nino Salvaggio International Marketplace is hiring a mid-level Assistant Customer Service Manager. This is a full-time role in Troy. The posted range is $37k to $42k. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Nino Salvaggio is currently looking for an Assistant Customer Service Manager for our Troy location.
RESPONSIBILITIES
- Assist customer service manager with effectively directing and supervising all functions and activities of the department and personnel to ensure optimum productivity, excellent customer service and satisfactory results.
- Assist customer service manager with all aspects of the customer service department, including but not limited to: cash management, line flow and customer service, scheduling, counseling, attendance tracking, cash counting, line control, refunds, audits, etc.
- Place primary importance on delivering superior customer service.
- Maintain attention to detail, completing multiple or repetitive tasks, including cash handling.
- Operate cash register when needed.
- Demonstrate a serious commitment to accuracy, especially as it pertains to cash management and quality while meeting goals or deadlines.
- Ensure that cashiers are assisted with price checks in a prompt and timely fashion.
- Promote customer good will by providing high standards of customer service, insuring that all cashiers and courtesy clerks (baggers) do the same.
- Other duties as assigned.
QUALIFICATIONS
- High school diploma or GED, required.
- Previous cash handling experience, required.
- Previous customer service experience, required.
- Previous management experience, preferred.
- Must be able to work early mornings, nights and weekends.
- Must have reliable transportation.
BENEFITS
- Health
- Dental
- Vision
- Short term disability
- Accident
- Hospitalization
- Critical illness
- Cancer
- Life insurance
- Flexible spending
- Education reimbursement
- 401K match
- Employee discount
- Company paid life insurance policy
- Company paid LTD policy
If you are interested in this position, please follow the 2 step application process which includes a formal application after some initial questions.
EOE
Frequently Asked Questions
How do I apply for the Assistant Customer Service Manager position at Nino Salvaggio International Marketplace?
Use the Apply button above to submit your application directly to Nino Salvaggio International Marketplace. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Assistant Customer Service Manager position at Nino Salvaggio International Marketplace located?
This position is based in Troy. Nino Salvaggio International Marketplace has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
How much does the Assistant Customer Service Manager role at Nino Salvaggio International Marketplace pay?
Nino Salvaggio International Marketplace has posted a compensation range of $37k to $42k for this position. Final offers typically vary based on candidate experience, location, and internal salary bands.
When was the Assistant Customer Service Manager role at Nino Salvaggio International Marketplace posted?
This role was posted on May 13, 2026 (38 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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