Role Overview
Nexus is hiring a entry-level Technical Customer Service ON-SITE. This is a full-time role in Tampa, FL- 3101 W Martin Luther King Blvd. Suite 425, zip code 33607. posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job description
Job Description:
As a Technical Customer Service (CGS Nexus), you will have the opportunity to connect with our valued customers and provide them with the best experience possible. Your success is our success, and we are looking for individuals who are eager to learn, enjoy working with people, and are committed to delivering world-class customer support.
Job Skills:
- Troubleshoot, research, isolate, and resolve information system issues using internal knowledge base and tools.
- Identify customer issues that require escalation to the next level for resolution in accordance with established protocols.
- Utilize comprehensive understanding and knowledge of information systems products and services to provide technical assistance to customers.
- Carry out additional duties and tasks as delegated by the Team Lead.
Job Qualifications:
- 1-3 years of experience in Customer Service and/or Technical Support
- High School Diploma (or equivalent) with a willingness to learn through on-the-job training
- Experience in using or supporting Microsoft Windows and PC hardware and software
- Demonstrated strong verbal, written, and listening skills
- Strong work ethic with the ability to meet quality, productivity, and attendance metrics
- High level of professionalism with a keen focus on customer satisfaction
Benefits: Medical, Dental, and Vision coverage
Pay: $16.00 per hour
If you are eager to learn, enjoy collaborating with others, and are passionate about providing exceptional customer support, we encourage you to apply now and be a part of our team!
About Nexus
Nexus
nexus.com
1 other open role at Nexus on TryApplyNow.
Frequently Asked Questions
How do I apply for the Technical Customer Service ON-SITE position at Nexus?
Use the Apply button above to submit your application directly to Nexus. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Technical Customer Service ON-SITE position at Nexus located?
This position is based in Tampa, FL- 3101 W Martin Luther King Blvd. Suite 425, zip code 33607. Nexus has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Technical Customer Service ON-SITE at Nexus earn?
Nexus has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Technical Customer Service ON-SITE role at Nexus posted?
This role was posted on June 18, 2026 (24 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Technical Customer Service ON-SITE role at Nexus entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Nexus has listed.
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