Quality Assurance Engineer

<div class="content-intro"><p class="MsoNormal" style="margin-bottom: 12.0pt;"><span style="font-size: 10pt; font-family: 'trebuchet ms', geneva, sans-serif; color: black;">Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. &nbsp;Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.</span></p></div><p><em><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><strong>What We Need</strong></span></em></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 10pt;">NetBrain is looking for an experienced QA Engineer to work on a variety of automation-related projects for our unparalleled network automation platform, powered by agentic-AI. We need a detail-oriented and logical programmer who loves to be part of a team and is comfortable collaborating across multiple areas of the organization. NetBrain has a global presence with offices worldwide. There are opportunities for employees with top performance to transfer to other offices in the future.&nbsp;</span></p> <p>&nbsp;</p> <p><em><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><strong>What You'll Do</strong></span></em></p> <ul> <li>Provide guidance and support to junior QA engineers and share best practices.</li> <li>Develop detailed test plans and test strategies from requirements and specifications.</li> <li>Design comprehensive test cases and scenarios covering functional and non-functional requirements.</li> <li>Execute manual and automated tests across functional, regression, performance, usability, and security areas.</li> <li>Identify, document, track, and help resolve software defects with development teams.</li> <li>Collect and analyze quality metrics and prepare test reports for stakeholders.</li> <li>Participate in design and code reviews from a QA perspective.</li> <li>Evaluate and recommend QA tools and technologies.</li> <li>Maintain QA environments, tools, and test data.</li> <li>Assess release risks and recommend mitigation strategies.</li> <li>Ensure software meets internal standards, regulatory expectations, and best practices.</li> <li>Develop and maintain automated scripts and integrate them into CI/CD pipelines.</li> <li>Act as a liaison between customers and the development team on quality concerns.</li> <li>Perform any other responsibilities assigned.</li> </ul> <p>&nbsp;</p> <p><em><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 12pt;"><strong>What You Are</strong></span></em></p> <ul> <li>Bachelor’s degree with typically 5+ years of related experience, or Master’s degree with 3+ years, or equivalent work experience.</li> <li>Cloud experience, preferably AWS.</li> <li>Large-scale software testing experience, including databases such as MongoDB, Oracle, MySQL, and PostgreSQL.</li> <li>Experience with API testing tools such as Postman.</li> <li>Performance testing experience.</li> <li>Proficiency in scripting/programming languages such as Python, C++, or Java.</li> <li>Experience with automation tools such as Jenkins and Selenium.</li> <li>Knowledge of network monitoring tools.</li> <li>Strong troubleshooting, analytical, and problem-solving skills.</li> <li>Strong verbal and written communication skills.</li> <li>Experience working with cross-functional teams.</li> </ul> <p><em><strong>Nice to have Skills</strong></em></p> <ul> <li>Networking or cloud certifications such as CCNA, CCNP, JNCIA, or JNCIP.</li> <li>Hands-on ITSM data analysis for automation opportunities.</li> <li>Experience with customer-facing content such as knowledge base articles or training videos.</li> <li>Ability to deliver in-person or virtual product training.</li> <li>Mentoring or coaching experience with junior QA team members.</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p><div class="content-conclusion"><p><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 10pt;">NetBrain invites all interested and qualified candidates to apply for employment opportunities.</span></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 10pt;">Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.</span></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 10pt;">If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at:&nbsp;<a href="mailto:people@netbraintech.com">people@netbraintech.com</a>&nbsp;and we will be happy to assist you.</span></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 10pt;">In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.</span></p> <p><span style="font-family: 'trebuchet ms', geneva, sans-serif; font-size: 10pt;">It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</span></p> <p>&nbsp;</p></div>