Bilingual (English and French) IT HelpDesk Technician at NeoLore Networks Inc.
NeoLore Networks Inc.Role Overview
NeoLore Networks Inc. is hiring a mid-level Bilingual (English and French) IT HelpDesk Technician at NeoLore Networks Inc.. This is a full-time role in CA. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Bilingual (English and French) IT HelpDesk Technician job at NeoLore Networks Inc.. Canada. Job Description
Job Description
Calling All Aspiring IT Specialists!
Are you good at what you do—but want to be great ? Do you crave hands-on experience across multiple areas of IT infrastructure, not just working in a silo? Are you ready to build a dynamic and rewarding career, not just a job?
If you're looking to grow in a fast-paced, elite IT team— NeoLore is the place for you.
This is an in-office position
Bilingual (English & French) Required
Become an IT Gladiator
We’re not just building technicians—we’re building IT Gladiators . If you’re lightly experienced but hungry to learn, we’ll help you become one of the best in the business.
(Sorry programmers—this role is focused on IT infrastructure and support, not software development.)
What You’ll Do (Your Impact):
- Deliver top-tier technical support with outstanding customer service
- Take ownership of issues—resolve them or escalate with confidence
- Communicate consistently with clients from start to finish
- Represent NeoLore's commitment to excellence in everything you do
Who We’re Looking For:
- 1–3 years of IT support experience
- Bilingual (English & French) Required
- Completed relevant certification (College Diploma, MCP, CompTIA A+/Network+, etc.)
- Excellent communication and customer service skills
- Proficiency with:
- Windows 10+, Microsoft Office 2013+
- Microsoft 365 administration
- Windows Server environments
- Ability to obtain Government of Canada Secret Clearance
Technical Must-Haves:
- Troubleshooting of Windows OS and Office Suite
- Basic Active Directory tasks (adds/moves/changes)
- Familiarity with firewalls (Meraki, Cisco ASA, SonicWALL, Sophos)
- OS imaging and deployment
- Network connectivity troubleshooting
- Installation and support of PCs, printers, switches, NAS
- Email client troubleshooting
- Remote monitoring, antivirus, and anti-malware tools
- Backup software installation and verification
- Microsoft 365 user setup and support
- SOP creation for internal and client use
Why Join NeoLore?
- We’re a technically driven, growth-focused company
- You’ll be part of a tight-knit, elite IT team
- We believe in continuous training and advancement
- Over 1,150+ Standard Operating Procedures to guide your growth
- Micro-bonuses, team events , and a culture that works hard & plays hard
- Pension, Medical benefits and competitive salary
- You’ll never be “just a number” here—your voice and growth matter
Inclusion & Diversity
NeoLore celebrates and supports a diverse, inclusive workplace. We welcome all applicants and are committed to providing accommodations throughout the application and interview process if needed. Let us know how we can support you.
We thank all candidates for their interest. Only those selected for an interview will be contacted.
Company Description
NeoLore delivers proactive, reliable IT support designed to keep businesses running smoothly and securely. We combine cutting-edge monitoring tools with personalized service from highly skilled technicians to provide seamless technology integration and true peace of mind. By following industry-leading IT best practices, we implement cost-effective, efficient solutions tailored to each client’s needs—helping them stay focused on what they do best.
Company Description
NeoLore delivers proactive, reliable IT support designed to keep businesses running smoothly and securely. We combine cutting-edge monitoring tools with personalized service from highly skilled technicians to provide seamless technology integration and true peace of mind. By following industry-leading IT best practices, we implement cost-effective, efficient solutions tailored to each client’s needs—helping them stay focused on what they do best.
Frequently Asked Questions
How do I apply for the Bilingual (English and French) IT HelpDesk Technician at NeoLore Networks Inc. position at NeoLore Networks Inc.?
Use the Apply button above to submit your application directly to NeoLore Networks Inc.. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Bilingual (English and French) IT HelpDesk Technician at NeoLore Networks Inc. position at NeoLore Networks Inc. located?
This position is based in CA. NeoLore Networks Inc. has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Bilingual (English and French) IT HelpDesk Technician at NeoLore Networks Inc. at NeoLore Networks Inc. earn?
NeoLore Networks Inc. has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Bilingual (English and French) IT HelpDesk Technician at NeoLore Networks Inc. role at NeoLore Networks Inc. posted?
This role was posted on April 17, 2026 (62 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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