• PRIMARY FUNCTIONS: Primary role is to assist the pharmacist to ensure the smooth operation of dispensing 340B, PAP, and NSC medications to Neighborhood Health patients at the Richmond Highway Pharmacy.

Demonstrates a sincere dedication and loyalty to the philosophy and mission of Neighborhood Health.

DUTIES/ RESPONSIBILITIES: (Essential Functions: Duties and responsibilities noted with bullets are considered to be the essential functions of the job).

• Assist the pharmacist fill prescriptions and dispensing exact drug dosages accurately in a high-paced environment.
• Maintain computerized patient profiles, input new prescriptions accurately, and confirm prescription orders are valid.
• Ensuring proper maintenance of pharmacy inventory control by "pulling" expired drugs; performing daily orders from a local distributor; verifying the accuracy of medication deliveries; storing medications in proper locations once they arrive.
• Communicating daily with doctors and clinical staff for medication refills and about order clarification issues via the electronic medical record.
• Help with timely fulfillment of all prescription orders and friendly customer service interaction with customers in person and over the phone.
• Performs basic functions of requesting refills from Novascripts and other patient assistance programs as needed.
• Undertake administrative tasks (e.g., record-keeping, prescription filing, document storage) as assigned.
• Comply with all security measures, quality standards, and all applicable pharmacy laws and regulations.

OTHER DUTIES:

• Ability to work independently from general instructions when assigned tasks and able to work efficiently with the rest of the team to help pharmacists in the day-to-day operations of the pharmacy.
• Ability to communicate clearly and concisely both orally and in writing.
• Make mathematical calculations accurately.
• Recognize and maintain the confidentiality of work materials.
• Interpret services and pharmacy regulations to patients and families so must be able to communicate clearly, effectively, and succinctly.
• Self-motivated and flexible to daily patient schedule and/or clinic needs.
• Deal with the public and staff, both in person and over the telephone, in a tactful and professional manner.
• Assist with developing, coordinating, and recommending changes for the improvement of workflow in the program or section area.
• May be assigned to various project lead roles to advance the development of the department and support ad hoc needs.
• Able to work in a team-based environment with oversight from the pharmacist.
• Employee will be asked to perform additional duties and take on other responsibilities as dictated by events and circumstances.

QUALIFICATION/EDUCATION and/or EXPERIENCE REQUIREMENTS:

• Valid Pharmacy Technician License in the state of Virginia is required.
• 1-2 years of experience as a Pharmacy Technician or recommendation from a pharmacy training program instructor.
• Excellent interpersonal communication skills and the ability to work effectively with a diverse workforce and client base.
• Experience with information technology, electronic health records, and medical records or candidate that is computer savvy or comfortable working with various software programs and operating a computer preferred.
• Prefer candidate who is familiar with culturally diverse populations and cares for underserved populations.
• Seeking candidate fluent in Spanish.
• Knowledge of patient assistance programs and the pharmacy connection online software beneficial.
• Candidate familiar with common drug names and their functions would be ideal.
• American Heart Association Basic Life Support (BLS) certificate is required.