Import Specialist

Air & Ocean Import Specialist – International Freight Forwarding – Chicago, IL (Onsite)

Import Operations, Air Freight, Ocean Freight, Freight Forwarding, A–Z Shipments, Logistics Coordination

About the Company

We are representing a well-established international logistics provider with a strong presence across the U.S. market. The business offers comprehensive freight forwarding solutions across air and ocean, supporting a diverse client base and a wide range of global trade lanes.

As part of its continued growth, the company is looking to strengthen its Chicago operations team with an experienced import specialist.

About the Role

This is an onsite position based in Chicago, IL, focused on managing international import shipments across both air and ocean freight.

You will be responsible for handling shipments end-to-end (A–Z), ensuring smooth coordination from origin through to final delivery. This role requires a hands-on operator who is confident managing multiple shipments, communicating with clients, and ensuring compliance with all import procedures.

Key Responsibilities

• Manage air and ocean import shipments from start to finish (A–Z)
• Coordinate with overseas agents, carriers, and clients to ensure timely movement of cargo
• Prepare and review import documentation, ensuring accuracy and compliance
• Track shipments and proactively resolve delays or issues
• Communicate directly with clients, providing updates and managing expectations
• Ensure compliance with all regulatory and internal procedures
• Work closely with internal teams including customs brokerage and accounting

Candidate Requirements

• Proven experience in air and ocean import operations within freight forwarding
• Strong understanding of end-to-end shipment processes (A–Z)
• Experience handling documentation, tracking, and client communication
• Ability to manage multiple shipments in a fast-paced environment
• Strong attention to detail and problem-solving skills
• Clear communication skills and a team-oriented approach

What You Can Expect

• Onsite role based in Chicago, IL
• Exposure to a wide range of international shipments and trade lanes
• Stable and structured operational environment
• Opportunity to further develop within import operations
• Long-term career growth within a growing logistics business