Senior Advisor, Corporate Communications - Internal

Contract Role Upto 12 months

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Reporting to the Manager, Internal Communications, a self-starter responsible for providing strategy for internal and corporate communications, as Metrolinx reshapes internal communications with an eye on delivering an exceptional employee engagement experience and meeting organizational goals.

In-Office Requirement – NON-HR: This role is an in‑office position based at our 97 Front Street location. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization.

What will I be doing?

• Lead, develop and deploy communication plans and key messages through tactics such as events, presentations, articles, internal announcements, videos, etc.
• Responsible for producing quick, relevant, high quality, clean and creative content, both written and digital.
• Utilize analytics to shape and enhance employee communication strategies, ensuring alignment with organizational goals and employee needs.
• Foster meaningful connections and communication pathways between employees at all levels, from frontline staff to C-suite executives, to create a cohesive workplace culture.
• Deliver communications strategy and products to build Metrolinx champions and brand ambassadors to help inform Metrolinx employees and contractors about key initiatives.
• Provides strategic counsel and maintains confidentiality about proposed new corporate policies, plans and programs while they are in development, as part of communication planning prior to announcements being made.
• Monitors media, social media, industry and corporate communications publications for coverage and trends to inform internal communications strategies.
• Demonstrate strong organizational skills through effective event management and execution, ensuring seamless delivery of communication initiatives and engagement activities.
• Works collaboratively with Digital and Creative teams to elevate the corporate/ organizational KPI reporting, backed by data and user experience.

What Skills and Qualifications Do I Need?

• Completion of a degree in Communications, Political Science, Public Relations, Journalism, or a related discipline – or a combination of education, training and experience deemed equivalent. Basic graphic design skills
• Minimum 6 years’ experience in Communications, Political Science, Journalism or similar roles; experience working with different tools and digital platforms (intranet, design programs, video, etc.).
• Exceptional writing, editing, and storytelling skills required.
• Ability and expertise in offering strategic solutions, with a data-driven approach, to address the evolving digital needs for employee engagement in the organization.
• Intermediate graphic design skills, script writing, and video production considered an asset.
• Strong project management skills with the ability to handle multiple priorities with various audiences (frontline staff to C-suite executives).
• Familiarity with measurement tools and techniques for evaluating communication effectiveness.
• Effective presentation and interpersonal skills to articulate and present advice, options and recommendations to senior management, executives, and business clients.
• Ability to communicate in French is an asset.

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:

Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email hr.recruitment@metrolinx.com.

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

#LI-MM3 and #LI-Onsite