EAM Specialist - CONTRACT

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Please note this is a 12-month contract position.

The Strategy & Transformation team is looking for an Enterprise Asset Management (EAM) Specialist (12-month contract) to help our Corridor Maintenance group implement and improve work order management in HxGN EAM. You'll partner with Track, Signals, and Right of Way subject matter experts - and the vendors who support them - to design workflows and configurations that reflect how work really gets done on the corridor. It's a great fit for someone who blends technical EAM know-how with strong stakeholder engagement and a genuine interest in rail operations.

This role is an in‑office position based at our 20 Bay St. location. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization.

What will I be doing?

• Partner with the Corridor Maintenance group (Track, Signals, Right of Way, and State of Good Repair Teams) to support the implementation, configuration, and continuous improvement of work order management in HxGN EAM.
• Engage with subject matter experts from Track, Signals, and Right of Way to gather requirements, document current-state workflows, and translate operational and regulatory requirements into configurable EAM solutions.
• Design, configure, and test customizations in HxGN EAM, including work order types, screens, workflows, user roles, reports, and KPIs, to reflect Corridor Maintenance business processes.
• Act as a liaison between Corridor Maintenance and external vendors/contractors who perform the work — ensuring vendor workflows, data submissions, and reporting integrate cleanly with EAM processes.
• Develop and maintain documentation for EAM processes, configuration decisions, standard operating procedures, and end-user training materials.
• Support data quality, master data, and asset hierarchy management within HxGN EAM.
• Provide ad-hoc analysis and reporting from EAM data to support Transport Canada audits, operational decision-making, and continuous improvement initiatives.
• Prepare and deliver presentations, demos, and status updates to management up to and including executive level.
• Support user acceptance testing, change management, and end-user adoption for EAM enhancements and new releases.
• Other duties as assigned.

What Skills and Qualifications Do I Need?

• University degree in Mathematics, Economics, Computer Science, Computer Engineering, Information Management, Statistics, or a related discipline, or a combination of education, training and experience deemed equivalent.
• Minimum six (6) years’ experience in the implementation of new technology and investigative review in raw data converting same into usable charts with solutions to trending problems. Experience in continuous improvement programs, process management, and graphical presentations.
• Background in operations and technical field, bringing forward new technology in transportation to improve rail operations, optimization techniques based on system modeling processes, network analysis including critical path method.
• Analyzing and interpreting the data to optimize processes.
• Requires comprehensive knowledge of business administration, strong computer skills for data analysis and knowledge of rules, procedures, operational and technical issues related to areas of responsibility.
• Must possess sound judgment; effective time management skills; superior oral communication and writing skills; team building relationships, leadership skills, investigative, analytical and problem-solving abilities; well-developed organizational and interpersonal skills.
• Ability to develop, recommend and implement operational and administrative policies, procedures, standards, rules and performance measures.
• Engineering/technical background would be an asset,
• Attention to detail and thorough, proficient in report writing, and provide quantifiable information.

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:

Metrolinx is an equal opportunity employer and committed to a diverse and inclusive workforce. We are also committed to offering reasonable accommodation to job applicants in accordance with applicable legislation. If you require assistance or an accommodation at any point during the hiring process, please contact us at: 416-202-5601 or email hr.recruitment@metrolinx.com.

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

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