Role Overview
MTM LLC is hiring a mid-level Field Service Tech - Windows/Doors. This is a contract role in Hampton. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Summary
We are seeking a skilled and dedicated Field Service Technician to join our team. The duties of the Field Project Technician are to oversee the field operations for replacement window and door projects. The Field Project Technician communicates directly between homeowners, installers, and the sales team to ensure projects are completed on time.
Duties
- Meet installers at job sites and introduce to customers, re-emphasize the installation process, discuss all pertinent issues, and verify sizes and attributes while setting customer expectations.
- Respond to contractors and installers for assistance at the job site, assist the contractor, or installer when needed. Follow the recovery process set by management.
- Will be responsible for inventory and inspect delivered products to make sure all products has been received for the job.
- Trouble-shoot problem installations and report findings to the Installation Manager and Sales Reps as needed.
- Make minor service repairs when possible and assist service technicians as needed.
- Complete all assigned reporting responsibilities accurately, and in a timely manner.
- Visit every project at a minimum of one time and complete all necessary tasks to include walkthrough
Requirements
- High School Diploma or equivalent.
- Building/contractor knowledge helpful.
- Excellent organizational, social, and customer focus skills are necessary along with good user skills with Microsoft Word, Excel, and PowerPoint applications.
- Outgoing and highly motivated personality.
- Excellent communication and interpersonal skills.
- Work independently with little supervision. Build a complete product knowledge base.
- Ability to lift product, assist with service, and make minor repairs to product.
Benefits
- Competitive Compensation
- 401k/ 401k Matching- 50% up to 6% after 1 year of employment
- Profit Sharing
- Insurance (Medical, Dental, Vision)- First of the month after 30 days of employment
- 9 Paid Holidays
- Vacation/PTO
- Life Insurance
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: On the road
Frequently Asked Questions
How do I apply for the Field Service Tech - Windows/Doors position at MTM LLC?
Use the Apply button above to submit your application directly to MTM LLC. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Field Service Tech - Windows/Doors position at MTM LLC located?
This position is based in Hampton. MTM LLC has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Field Service Tech - Windows/Doors at MTM LLC earn?
MTM LLC has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Field Service Tech - Windows/Doors role at MTM LLC posted?
This role was posted on April 10, 2026 (73 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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