Customer Relations - inside sales and service

Career area

Office Team

Position Type

Location

8229 Cloverleaf Drive, Suite 435, MILLERSVILLE, MD 21108, United States

Posted Date

04/15/2026

Job ID

PDX_MHOAAAPC_1565F364-9580-48E2-886A-F8285FD685D8_22037670

8229 Cloverleaf Drive, Suite 435, MILLERSVILLE, Maryland, 21108, US

Are you ready to join a team that provides excellent service and value to our customers and our team members? We’re looking for a friendly and outgoing office professional for our fast-paced office environment.

Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members.

Why You’ll Want to Join Our Team

Here are just a few of the benefits you’ll receive when joining the Mr. Handyman team.

• Competitive pay
• Advancement and growth opportunities
• Work with a team of Service and Office Professionals that deliver an amazing customer experience every day

Benefits & Pay

The pay for this position is $17 per hour, plus bonus.

• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Health Insurance Plan
• 401K plan with company match

Your Responsibilities as an Office Professional

• Lead management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
• Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations.
• Create Life-Long Customers – Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.

To Succeed in this Role

• Be highly organized and detail-oriented
• Possess excellent customer communication and independent work skills
• Deliver solutions
• Be a self-starter
• Have computer experience with Office and Excel

Job Requirements

These are the minimum requirements to be considered for this position.

• Live within the area
• Have 2+ years of experience in an office setting
• Solving problems must come easily to you
• Complete a background check
• Professional communication and phone skills

You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.