Senior Hotel Operation Manager

Full Timesenior

INPosted Yesterday

Role Overview

MG is hiring a Senior Hotel Operation Manager. This is a full-time role in IN. Part of MG's Brand hiring, posted yesterday. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Salary Context

Salary is not disclosed in this posting. Market median for Senior-level Brand roles is $93k-$125k (based on 18 comparable listings). Many employers share specifics during the interview process or after an initial screen.

Resume Keywords to Include

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OracleROIP&LORInventoryBenefitsKPIsCompliance

Job description

About The Opportunity

A dynamic player in India’s hospitality and premium hotel operations sector, we deliver exceptional guest experiences through seamless service delivery, operational excellence, and digital-first management systems. Our hotels operate across metro and tier-1 cities, combining luxury, efficiency, and technology to set new benchmarks in guest satisfaction and profitability. We’re scaling rapidly and seeking a seasoned Sr. Hotel Operations Manager to lead and elevate our property performance across India.

Role & Responsibilities

Oversee daily operations of one or more hotel properties, ensuring guest satisfaction, staff productivity, and adherence to brand/service standards.
Lead and mentor department heads (Front Office, Housekeeping, F&B, Engineering) to optimize performance, reduce operational costs, and drive revenue growth.
Implement and monitor KPIs for occupancy, ADR, RevPAR, and guest satisfaction scores — ensuring continuous improvement and ROI-focused decisions.
Collaborate with finance and sales to forecast budgets, manage P&L, and align operational strategies with commercial goals.
Ensure compliance with safety, hygiene, licensing, and local regulatory requirements across all properties under management.
Drive digital transformation initiatives — from PMS, CRM, and inventory systems to staff scheduling tools — to enhance efficiency and guest personalization.

Skills & Qualifications

Must-Have
Hotel Property Management System (PMS)
Revenue Management Systems (RMS)
Guest Experience Management (GEM)
Front Office & Housekeeping Operations
Food & Beverage (F&B) Cost Control
Staff Training & Performance Metrics
Local Licensing & Regulatory Compliance (India)
CRM & Guest Feedback Platforms
Preferred
Experience with cloud-based hotel management platforms (e.g., Oracle Hospitality, Mews, Cloudbeds)
Knowledge of OTA management and channel optimization
Certification in Hospitality Leadership (e.g., CHIA, CHRM)

Benefits & Culture Highlights

Competitive salary + performance-linked bonuses + housing & travel allowances
Opportunity to lead multi-property operations in high-growth markets across India
Access to digital operations training, leadership coaching, and cross-functional collaboration with tech and revenue teams

Skills: operations,licensing,crm,leadership,revenue,drive,management,front office,digital

About MG

BrandOn-site

2 other open roles at MG on TryApplyNow.

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Frequently Asked Questions

How do I apply for the Senior Hotel Operation Manager position at MG?

Use the Apply button above to submit your application directly to MG. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Where is the Senior Hotel Operation Manager position at MG located?

This position is based in IN. MG has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.

What does a Senior Hotel Operation Manager at MG earn?

MG has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Senior Hotel Operation Manager role at MG posted?

This role was posted on July 2, 2026 (yesterday). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

How much experience does the Senior Hotel Operation Manager role at MG require?

This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. MG lists their specific requirements in the description below, so review the must-have qualifications closely before applying.

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