Customer Service Representative/ Telecalling Executuive
Megamind ConsultantsRole Overview
Megamind Consultants is hiring a mid-level Customer Service Representative/ Telecalling Executuive. This is a full-time role in New Delhi. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Key Responsibilities
- Handle inbound and outbound calls with prospective students and parents.
- Respond to student queries regarding study abroad programs, admissions, and services.
- Make calls daily and maintain call records in the CRM.
- Follow up with leads and ensure timely communication.
- Coordinate with counsellors and internal teams for query resolution..
- Update lead status, call notes, and follow-up activities accurately.
- Build positive relationships with students and parents throughout the inquiry process.
Required Skills
- Excellent verbal communication skills in English and Hindi.
- Strong customer service and interpersonal skills.
- Ability to handle student queries professionally and confidently.
- Positive attitude and ability to work in a target-driven environment.
Frequently Asked Questions
How do I apply for the Customer Service Representative/ Telecalling Executuive position at Megamind Consultants?
Use the Apply button above to submit your application directly to Megamind Consultants. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Service Representative/ Telecalling Executuive position at Megamind Consultants located?
This position is based in New Delhi. Megamind Consultants has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Service Representative/ Telecalling Executuive at Megamind Consultants earn?
Megamind Consultants has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Service Representative/ Telecalling Executuive role at Megamind Consultants posted?
This role was posted on June 15, 2026 (7 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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