What do we do?

MediaMint is an AI-powered Revenue Operations services company dedicated to accelerating innovation and revenue growth for platforms and publishers worldwide. Our mission is to enhance operational efficiency, scalability, customer satisfaction, and data-driven insights through advanced technology, automation, and AI capabilities. We serve industry leaders across AdTech, Consumer, CTV, Publishing, and Retail.

Job Description

We are seeking a highly organized and people-focused Workplace Operations Manager to oversee HR administration, employee relations, office operations, Talent Acquisition and workplace compliance for our Canada office. This role will serve as the primary local point of contact for employees, leadership, clients, and facility management, ensuring a productive, compliant, and well-managed work environment.

The successful candidate will partner closely with local leadership and the HR team to support employee engagement, policy adherence, office discipline, operational efficiency, and overall workplace experience.

Qualifications & Experience:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3–7 years of experience in HR operations, Talent Acquisition, office management, or a similar role.
• Excellent communication, stakeholder management, and interpersonal skills.
• Ability to handle confidential and sensitive information with discretion.
• Proficiency in Google Workspace and HR systems.

Responsibilities

Employee Support

• Serve as the primary local HR contact for employees and provide guidance on day-to-day HR-related matters.
• Partner with the HR Business Partner and leadership team on employee relations, performance concerns, attendance management, and workplace issues.
• Act as a trusted resource for employees, addressing queries and providing support on company policies and procedures.
• Support onboarding, offboarding, employee documentation, and other HR administration activities.
• Assist in fostering a positive, professional, and engaged workplace culture.

Talent Acquisition Support

• Coordinate interview scheduling and candidate communications.
• Maintain recruitment documentation and hiring records.
• Support local hiring events and recruitment initiatives as needed.

HR Compliance & Policy Management

• Ensure employee records, HR documentation, and compliance requirements are maintained accurately and confidentially.
• Monitor adherence to company policies, attendance requirements, and workplace standards.
• Support leadership in reinforcing office discipline and ensuring employees comply with established processes and procedures.
• Identify and escalate policy violations or employee concerns to the appropriate stakeholders.

Office Operations & Facilities Management

• Oversee day-to-day office operations and ensure a professional, efficient workplace environment.
• Manage relationships with the Office facility management and coordinate office-related services and requirements.
• Maintain office inventory, including laptops, stationery, snacks, food supplies, and other office resources.

Client & Leadership Coordination

• Manage and coordinate client visits, ensuring a positive and professional experience.
• Support local operational initiatives and workplace improvement programs.

Financial & Administrative Management

• Manage petty cash and maintain accurate records of office expenditures.
• Coordinate procurement of office supplies and monitor associated budgets.

Additional Responsibilities

• Support employee engagement activities and local office events.
• Coordinate special projects and initiatives as assigned by leadership.
• Provide administrative support for local business operations when required.

Key Competencies:

• Talent Acquisition
• Coordination
• Employee Relations
• Office & Facilities Management
• HR Compliance & Administration
• Conflict Resolution
• Communication & Relationship Building
• Employee Engagement

Please fill this Google form to Apply : Workplace Operations Manager (Part-Time)

About MediaMint

MediaMint is a global professional services firm specializing in digital marketing and consulting. We work with a broad spectrum of clients - from Fortune 500 to start-ups. Our mission is to provide strategic, operational and technical support that drives performance and delivers outstanding results for our clients. Our vision is to be the transformative operating partner for media and technology companies worldwide. We currently have 7 offices. Our headquarters is in Hyderabad and it is our main delivery and operations center. Our other offices are in San Francisco, New York, Spain, Canada, Mexico, Krakow (Poland) and Ilorin(Nigeria). MediaMint currently employs more than 3000+ dedicated professionals.