Coordinator Level 1/2- Orthopaedics

Job Description

You will be working as a Coordinator Level 2 at Max Super Speciality Hospital in Lucknow. As part of Max Healthcare Institute Limited, one of India's leading private hospital chains, you will contribute to delivering advanced healthcare services. With a workforce of over 35,000 professionals, including clinicians and nurses, Max Healthcare operates across multiple locations in India, providing innovative and excellent healthcare services.

Roles and Responsibilities:

• Manage OPD and appointments for doctors in the department.
• Act as the main communication link between the medical team and patients.
• Handle duty roster of doctors in consultation with the departmental HOD.
• Create and update patients' electronic health records.
• Manage confidential information securely.
• Organize events like CMEs, trainings, and conferences for the department.
• Ensure patient satisfaction score in the department.
• Prepare minutes of meetings, proposals, presentations, reports, data analysis, and MIS accurately and timely.
• Support coordination between administrative departments and ensure compliance.
• Assist HOD in academic programs such as DNB/Fellowships.
• Review and summarize reports, prepare background documents, and outgoing mails as required.
• Perform any other activities as assigned by the management.

Experience & Qualifications:

• 2 to 5 years of experience in handling patient queries.
• Healthcare background is preferred.
• Qualification: BDS/BHMS/BAMS

Company Overview:

Max Healthcare Institute Limited (MHIL), established in 2000, is recognized as one of India's largest private hospital chains with a strong presence across the country. The organization is committed to driving innovation and excellence in healthcare, with a focus on delivering advanced care to patients. Max Healthcare operates multiple healthcare facilities and services, including Max@Home and Max Lab, offering a wide range of healthcare services across various cities in India. Job Description:

You will be working as a Coordinator Level 2 at Max Super Speciality Hospital in Lucknow. As part of Max Healthcare Institute Limited, one of India's leading private hospital chains, you will contribute to delivering advanced healthcare services. With a workforce of over 35,000 professionals, including clinicians and nurses, Max Healthcare operates across multiple locations in India, providing innovative and excellent healthcare services.

Roles and Responsibilities:

• Manage OPD and appointments for doctors in the department.
• Act as the main communication link between the medical team and patients.
• Handle duty roster of doctors in consultation with the departmental HOD.
• Create and update patients' electronic health records.
• Manage confidential information securely.
• Organize events like CMEs, trainings, and conferences for the department.
• Ensure patient satisfaction score in the department.
• Prepare minutes of meetings, proposals, presentations, reports, data analysis, and MIS accurately and timely.
• Support coordination between administrative departments and ensure compliance.
• Assist HOD in academic programs such as DNB/Fellowships.
• Review and summarize reports, prepare background documents, and outgoing mails as required.
• Perform any other activities as assigned by the management.

Experience & Qualifications:

• 2 to 5 years of experience in handling patient queries.
• Healthcare background is preferred.
• Qualification: BDS/BHMS/BAMS

Company Overview:

Max Healthcare Institute Limited (MHIL), established in 2000, is recognized as one of India's largest private hospital chains with a strong presence across the country. The organization is committed to driving innovation and excellence in healthcare, with a focus on delivering advanced care to patients. Max Healthcare operates multiple healthcare facilities and services, including Max@Home and Max Lab, offering a wide range of healthcare services across various cities in India.