Gaylord National Resort and Convention Center, part of the esteemed Marriott International portfolio, is a premier hospitality destination located in National Harbor, Maryland. Renowned for its expansive meeting spaces, luxury accommodations, and exceptional guest services, Gaylord National Resort offers a vibrant environment where both guests and associates thrive. Marriott International is a global leader in the hospitality industry committed to providing inclusive opportunities and fostering a supportive work environment for a diverse workforce. As an equal opportunity employer, Marriott values the unique experiences and perspectives of each employee and supports career growth, wellness, and personal development through extensive benefits and training opportunities. Being part of Gaylord Hotels means joining a brand known for delivering extraordinary meetings and experiences through creativity, integrity, and the dedication of its STARs – Marriott's name for their team members.

The role of Culinary Manager at Gaylord National Resort is a full-time management position with an attractive salary range of $110,000 to $150,000 annually, plus eligibility for bonuses. This role is pivotal in the culinary operations, managing all food-related functions to ensure outstanding guest satisfaction and operational excellence. The Culinary Manager is responsible for directing and supervising kitchen areas including banquets, room service, restaurants, bar/lounge, and employee cafeteria. The position also oversees support areas such as dishwashing and purchasing to maintain seamless food service operations. Reporting staff development is a key responsibility, as this role guides and mentors culinary personnel, ensuring they meet performance standards and adhere to sanitation and food safety regulations.

The Culinary Manager plays a hands-on role by demonstrating cooking techniques and participating in food preparation as needed. They set goals for culinary functions, monitor food quality and presentation, and manage controllable expenses such as food costs and supplies. This role collaborates closely with various departments to maintain high service standards, resolve guest complaints, and promote a positive customer service atmosphere. Managing human resource activities such as performance appraisals, employee training, discipline, and fostering a fair workplace is also an essential part of the job.

In essence, this role demands strong leadership, excellent communication skills, a commitment to quality and safety, and expertise in managing diverse culinary operations within a fast-paced, upscale hospitality environment. The Culinary Manager’s impact directly influences guest experience, employee satisfaction, and the financial success of the culinary department. Joining Gaylord National Resort as a Culinary Manager means becoming a vital part of a dynamic team dedicated to delivering the highest standards in food and beverage services while advancing your professional growth within a globally respected brand.

• High school diploma or GED
• Minimum 6 years of experience in culinary or related professional area
• OR 2-year degree from accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
• Minimum 4 years of experience in culinary or food and beverage professional area
• Strong leadership capabilities
• Excellent communication skills
• Knowledge of food safety and sanitation regulations
• Ability to handle guest complaints and resolve conflicts
• Proficiency in managing budgets and departmental expenses

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