Customer Support Specialist (SAAS Product)
MANTRRAS2SUCCESS HR SOLUTIONS LLP Hiring For Customer Support ExecutiveRole Overview
MANTRRAS2SUCCESS HR SOLUTIONS LLP Hiring For Customer Support Executive is hiring a mid-level Customer Support Specialist (SAAS Product). This is a full-time role in Ahmedabad. Part of MANTRRAS2SUCCESS HR SOLUTIONS LLP Hiring For Customer Support Executive's Data Analysis hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Designation: Customer Support Specialist
Expereince: 1+ Years
Salary: Up to 3.60 LPA
Mode: Work From Office (All Saturdays Work From Home)
Location: Ahmedabad (Sindhubhavan)
Key Responsibilities
- Provide support and assistance to customers using SaaS / ERP software
- Troubleshoot and resolve customer issues in a timely and efficient manner
- Communicate clearly and professionally via phone, email, and chat
- Maintain detailed records of customer interactions and resolutions
- Collaborate with the technical team to escalate and resolve complex issues
Qualifications & Skills
- Good verbal and written communication skills
- Ability to remain calm, patient, and professional with customers
- Basic understanding of accounting principles (added advantage)
- Functional understanding of Tally or other ERP systems
About the Company
A fast-growing SaaS product company building powerful Business Intelligence & Analytics solutions integrated with leading ERPs. The platform enables businesses to automate reporting through real-time dashboards and actionable insights, helping them make faster, data-driven decisions.
Frequently Asked Questions
How do I apply for the Customer Support Specialist (SAAS Product) position at MANTRRAS2SUCCESS HR SOLUTIONS LLP Hiring For Customer Support Executive?
Use the Apply button above to submit your application directly to MANTRRAS2SUCCESS HR SOLUTIONS LLP Hiring For Customer Support Executive. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Support Specialist (SAAS Product) position at MANTRRAS2SUCCESS HR SOLUTIONS LLP Hiring For Customer Support Executive located?
This position is based in Ahmedabad. MANTRRAS2SUCCESS HR SOLUTIONS LLP Hiring For Customer Support Executive has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Support Specialist (SAAS Product) at MANTRRAS2SUCCESS HR SOLUTIONS LLP Hiring For Customer Support Executive earn?
MANTRRAS2SUCCESS HR SOLUTIONS LLP Hiring For Customer Support Executive has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Support Specialist (SAAS Product) role at MANTRRAS2SUCCESS HR SOLUTIONS LLP Hiring For Customer Support Executive posted?
This role was posted on April 8, 2026 (74 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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