Pharmacy Head

Role & responsibilities

Pharmacy Operations Management

• Oversee day-to-day operations of inpatient, outpatient, and emergency pharmacy services.
• Ensure timely dispensing of medications with accuracy and adherence to prescription guidelines.
• Monitor workflow efficiency and implement process improvements.
• Maintain uninterrupted availability of essential drugs and consumables.

2. Inventory & Procurement Management

• Plan and manage procurement of medicines, surgical items, and pharmacy consumables.
• Maintain optimum stock levels and minimize stock-outs and expiries.
• Monitor drug usage trends and forecast future requirements.
• Conduct periodic stock audits and reconciliation.
• Ensure proper storage conditions as per regulatory standards.

3. Regulatory & Compliance Management

• Ensure compliance with all statutory requirements including:
• Drug & Cosmetic Act regulations
• Pharmacy Council norms
• NABH / NABL standards (if applicable)
• Maintain valid licenses for pharmacy operations.
• Ensure proper documentation for narcotic and scheduled drugs.
• Prepare for internal and external audits.

4. Clinical & Patient Safety Responsibilities

• Promote rational drug use and medication safety practices.
• Coordinate with doctors and nursing teams regarding medication protocols.
• Monitor adverse drug reactions and medication errors.
• Participate in Pharmacy & Therapeutics (P&T) Committee meetings.
• Support implementation of antimicrobial stewardship programs.

5. Team Management

• Lead, supervise, and mentor pharmacy staff.
• Plan manpower allocation and duty rosters.
• Conduct performance evaluations and training programs.
• Ensure adherence to SOPs and quality standards.

6. Financial & Cost Control

• Monitor pharmacy revenue and expenses.
• Optimize drug procurement costs through vendor negotiation.
• Analyze profitability of pharmacy operations.
• Control wastage, pilferage, and expiries.

7. Vendor & Stakeholder Management

• Liaise with pharmaceutical vendors and suppliers.
• Evaluate vendor performance periodically.
• Coordinate with clinical departments and hospital administration.
• Ensure timely payments and vendor compliance documentation.

8. Quality Assurance

• Implement pharmacy quality improvement initiatives.
• Maintain documentation as per NABH and hospital policies.
• Conduct periodic quality checks and internal audits.
• Ensure medication safety protocols are followed.

Preferred candidate profile

• 1015 years of experience in hospital pharmacy operations.
• Experience in NABH-accredited hospitals preferred.
• B.Pharm / M.Pharm (Mandatory)