Job Description
Make is the leading visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without the need for coding skills. We are headquartered in the flourishing tech hub of Prague, Czech Republic, and our teams are spread across the USA, UK, Germany, France, Canada, India and Chile, among other locations.
We are seeking a Senior Product Manager to lead a key team focused on making our platform more scalable, reliable, and secure. In this role, you’ll help ensure the platform grows with our customers, enabling them to manage complexity and grow seamlessly. We’re looking for someone with a strong background in SaaS products, platform scalability, and a passion for creating solutions that empower users to do more with less effort. The ideal candidate will excel at navigating complex decisions, managing diverse stakeholders, and turning challenges into simple, customer-focused outcomes.
What you’ll do:
- Shape the product strategy and roadmap for scaling and reliability within our platform, ensuring that Make remains powerful and seamless for teams of all sizes.
- Identify, analyze, and prioritize opportunities to improve platform performance, security, and scalability, helping customers run multiple business-critical workflows with confidence.
- Lead the development of key platform capabilities, carefully managing dependencies and breaking changes while partnering with engineering to ensure robustness, reliability, and a seamless customer experience.
- Collaborate with an Engineering Manager and a Product Designer to drive discovery, experimentation, and delivery. Partner with product marketing, research, and other teams to maintain strong alignment and shared understanding across the company.
- Champion the customer perspective by translating user and market insights into clear, actionable product decisions that support growth at scale.
- Leverage AI tools to explore ideas, accelerate discovery, and improve how your team builds and communicates.
- Encourage a culture of continuous improvement, inspiring your team to think big, iterate fast, and celebrate progress as you shape a platform that grows effortlessly with our customers.
What we are looking for:
- Strong understanding of best practices in product management, continuous discovery, and SaaS business models, with a focus on building platforms that scale reliably for growing and enterprise customers.
- Entrepreneurial thinking, proactive and collaborative individuals with exceptional communication skills, able to bridge technical depth and business impact across diverse stakeholders.
- Deep understanding of process automation and workflow orchestration.
- 5+ years of experience in a product management role, with a proven track record of leading technical or platform products that supported growth, scalability, and customer success at scale.
- Comfort with using AI tools and frameworks to accelerate discovery, ideation, and communication throughout the product development process.
- Experience building platform capabilities for enterprise environments, including auditability, change management, compliance, and security, is a plus.
- Proven ability to make complicated decisions, manage diverse stakeholders, and drive collaboration across multiple internal teams.
- Bachelor's degree in computer science, information systems, business, or a related field with a strong technical aptitude.
- Demonstrated ability to motivate individuals, speak up, and convince people through compelling arguments and data.
- Excellent written and verbal fluency in English.
- Hands-on experience with low-code/no-code automation, integrations, SaaS APIs, or no-code platforms is a plus.
What we offer:
- 📈 RSUs grant in a rapidly growing company raising its value every day
- 💸 Annual bonus
- 🌎 Multinational team with 42 nationalities creating the future of automation
- 🎓 Learning & Development plan (online language, professional courses, conference tickets and other trainings) & 2 Company Learning Days per year
- 🌳 3 Company Impact Days per year
- 🍎 Notebook/Macbook and 34’’ curved monitor
- 🏝
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