Customer Services Representative
Magnet-Schultz of AmericaRole Overview
Magnet-Schultz of America is hiring a mid-level Customer Services Representative. This is a full-time role in Detroit. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
A Customer Services Representative serves as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a customer-focused mindset to maintain satisfaction and loyalty.
Responsibilities
- Respond promptly to customer inquiries via phone, email, or chat
- Resolve customer complaints and issues efficiently and empathetically
- Provide accurate information about products and services
- Maintain records of customer interactions and transactions
- Collaborate with internal teams to address customer needs
- Identify and escalate complex issues to appropriate departments
- Follow up on customer interactions to ensure resolution satisfaction
- Contribute to continuous improvement of customer service processes
If you Interested this position , Please send your resume to info@thecareer-builder.com
Thank you.
Frequently Asked Questions
How do I apply for the Customer Services Representative position at Magnet-Schultz of America?
Use the Apply button above to submit your application directly to Magnet-Schultz of America. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Services Representative position at Magnet-Schultz of America located?
This position is based in Detroit. Magnet-Schultz of America has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Services Representative at Magnet-Schultz of America earn?
Magnet-Schultz of America has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Services Representative role at Magnet-Schultz of America posted?
This role was posted on April 24, 2026 (57 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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