Operations Manager - Outreach & Appointments

About Us

Madhurjya.com is an IT services provider focused on helping businesses scale through technology. We offer web development, software consulting, and digital transformation solutions to clients across industries. Our approach is practical and client first. We solve real business problems with smart IT services, from building custom software to optimizing digital workflows. We are looking for an Outreach & Appointments Specialist to help us connect with businesses that need these services. This is a salaried role focused on finding new opportunities and setting qualified appointments.

Job Description

We are looking for a proactive and tech savvy Outreach & Appointments Specialist to support our sales team. The ideal candidate will engage potential B2B clients through outbound communication, qualify leads, and schedule sales meetings or product demonstrations. You will play a critical role in fueling our sales pipeline and contributing to revenue growth.

Key Responsibilities

• Initiate contact with potential clients via phone calls, emails, LinkedIn, and other outreach tools
• Understand and clearly communicate the value proposition of our IT services to prospective clients
• Qualify leads based on business needs, budget, and decision-making authority
• Schedule appointments for the senior sales team
• Maintain accurate records of interactions, appointments, and lead status in the CRM
• Follow up on warm leads generated through marketing campaigns or referrals
• Work closely with the sales team to refine messaging and improve lead conversion
• Meet or exceed weekly outreach and appointment setting goals

Requirements

• 1 to 3 years of experience in B2B appointment setting, inside sales, or lead generation, preferably in software or IT services
• Strong verbal and written communication skills with a professional tone
• Ability to quickly learn and explain technical products or services
• Familiarity with CRM systems and lead management tools
• Excellent time management and organizational skills
• Goal oriented and comfortable working in a metrics driven environment
• Bachelor's degree in business, Marketing, IT, or related field is preferred but not required
• Reliable internet connection for remote work

Preferred Skills

• Experience with LinkedIn Sales Navigator, Apollo, or similar prospecting tools
• Basic understanding of software industry terms like web development, cloud solutions, CRM, and ERP
• Exposure to outbound marketing tools and email campaigns

What We Offer

• Salaried position with stable, predictable income
• Fixed + Variable Pay
• Remote work from your own location
• No cold calling quotas or daily call minimums (No target!)

How to Apply

Send your resume to contact@madhurjya.com

Please include a brief summary of your IT outreach experience in the email body.

No phone calls please.

Job Types: Full-time, Part-time, Freelance, Contractual / Temporary, Fresher

Contract length: 12 months

Pay: ₹9,000.00 - ₹9,500.00 per month

Expected hours: 30 per week

Benefits

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Work from home

Work Location: Remote