Role Overview
LTVplus is hiring a entry-level Customer Support Associate for a Educational Technology Company (Remote). This is a full-time role in Brandon. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
MRF: 240270
Is This YOU? Then We Want to Meet You!
We’re looking for a detail-oriented professional with experience in onboarding, customer success, or operations. Strong English communication, excellent organizational skills, and the ability to lead video calls across multiple counties are essential, along with a reliable internet connection to support daily work.
Requirements
- Strong written and spoken English.
- Experience in onboarding, customer success, or operations.
- Highly organized with strong follow-up skills.
- Comfortable leading video calls and managing multiple counties simultaneously.
- Reliable internet connection and ability to work 8:00am–5:00pm EST.
Who We Are:
At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.
Your Mission Will Be To
- Guide new substitutes through Florida compliance and platform onboarding to become ready to work.
- Keep substitutes engaged throughout the onboarding process and reduce drop-off before first shift.
- Host 1:1 meetings and small group sessions to prepare substitutes for success.
- Monitor shift activity, encourage bookings, and ensure substitutes show up prepared and on time.
- Maintain awareness of each ELC-sponsored substitute pool and reinforce expectations tied to those partnerships.
- Identify gaps in engagement or matching and escalate issues proactively.
Tech Checklist - Gotta Have It!
- A reliable computer (at least with an i5 processor), a stable high-speed internet connection and back up for both.
- A quiet, cozy workspace to handle calls and chats like a pro.
- Flexible with work schedule.
Click Here - Your First 30-60-90 Days at LTVplus: What to Expect
Note: ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
Hiring Budget: $900 USD - $1,000 USD/month
Working Condition: Full time agent
Schedule: 8:00am–5:00pm EST
Frequently Asked Questions
How do I apply for the Customer Support Associate for a Educational Technology Company (Remote) position at LTVplus?
Use the Apply button above to submit your application directly to LTVplus. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Support Associate for a Educational Technology Company (Remote) position at LTVplus located?
This position is based in Brandon. LTVplus has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Support Associate for a Educational Technology Company (Remote) at LTVplus earn?
LTVplus has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Support Associate for a Educational Technology Company (Remote) role at LTVplus posted?
This role was posted on April 7, 2026 (70 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Customer Support Associate for a Educational Technology Company (Remote) role at LTVplus entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements LTVplus has listed.
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