Live Chat Support Agent - Remote

Job Title: Live Chat Support Agent – Remote

Company: Starbucks

Pay: $65.00/hr – $75.00/hr

Experience: No Experience Required

Eligibility: U.S. Citizens Only

‍ Work Type: Full-Time | 100% Remote

About the Role

Starbucks is looking for a customer-focused Remote Live Chat Support Agent to assist customers through online chat platforms. This is an excellent entry-level opportunity for individuals who want to start a career in customer service while working from home. No prior experience is required, and full training will be provided.

️ Key Responsibilities

Respond to customer inquiries via live chat in a timely manner

Assist with orders, account issues, and general questions

Provide clear, professional, and friendly support

Document customer interactions in internal systems

Resolve basic issues and escalate complex cases when needed

Maintain confidentiality and follow company policies

Meet response time and customer satisfaction targets

Qualifications

Must be a U.S. citizen

No prior experience required (training provided)

Strong written communication skills

Basic computer and typing abilities

Ability to multitask and manage multiple chats

Problem-solving and customer service mindset

Reliable internet connection and dedicated workspace

✨ Benefits

Competitive pay ($65.00 – $75.00 per hour)

Fully remote work-from-home opportunity

Paid training and onboarding

Opportunities for career growth within Starbucks

Supportive and collaborative work culture

Hiring Process

After submitting your application, the Hiring Manager will contact you within 1–2 working days to begin the background check process.