Healthcare Strategic Account Manager (Full Time) - St-Laurent, QC

• 26000932

At Medigas, the healthcare division of Linde Canada, Inc., you’ll join talented and diverse people throughout Canada, all working hard to make a difference in our client’s lives and make our organization successful. You will work to support, develop and implement challenging and meaningful client-focused programs and you will be trusted to take on responsibility early in your career. Our employees’ contributions are valuable to our company, our clients, our communities and our shareholders.

Since the late 1960s, Medigas has been a leader in serving the Canadian healthcare market with the provision of home oxygen therapy, respiratory services, medical gases and related medical equipment. Everything we do is born out of our commitment to help people live better lives and to support the medical professionals who make it all possible.

For more information about the company and its products and services, please visit www.linde.com

At Medigas, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

Healthcare Strategic Account Manager (Full Time) - St-Laurent, QC

Primary Purpose The Strategic Account Manager serves as the primary liaison for institutional healthcare contracts in Quebec. The role involves establishing and maintaining strong, collaborative relationships with government managers to ensure effective contract oversight and an optimal partnership.

The incumbent is responsible for the end-to-end management of all Requests for Proposals (RFPs), including monitoring for new opportunities, analyzing requirements, coordinating internal stakeholders, preparing and submitting proposals, and managing all post-submission follow-up. They ensure that each submission is compliant, competitive, and aligned with the organization’s strategic and financial objectives.

In addition, the Strategic Account Manager leads the development, negotiation, and renewal of complex agreements while engaging internal stakeholders to deliver high quality service, maximize contract performance, and support the organization’s revenue, growth, and customer retention goals.

Key Accountabilities

Contract Strategy and Management

• Serve as the primary liaison for government healthcare contracts in Quebec.
• Lead the full contract lifecycle: RFP monitoring, proposal preparation, negotiations, execution, renewals, and extensions.
• Advise leadership on contract strategy, risk mitigation, and operational requirements.
• Ensure compliance with contractual obligations, service level requirements, deadlines, and regulatory standards
• Prepare and present monthly/quarterly/annual performance analysis to both internal and external stakeholders (as required per contract).

Cross- Functional Coordination

• Coordinate internal teams (operations, purchasing, distribution) to support contract execution.
• Support training and onboarding of new employees.
• Assist distribution teams with institutional inventory management and reporting

Financial Performance

• Drive the financial performance of awarded contracts, including revenue and margins.
• Support pricing strategy and negotiations through financial, competitive and cost benefit analyses.
• Monitor billing accuracy and compliance with financial reporting standards and provide feedback to department managers as required.
• Identify revenue optimization and loss reduction opportunities.
• Monitor key indicators: profitability, renewal value, year over year growth.

Compliance and Safety

• Respond promptly to contract related inquiries, including product recalls, pricing requests, and new initiatives.
• Perform all duties in adherence to company safety standards and internal policies.

Required Qualifications

Education

• College diploma or equivalent combination of education and experience.

Experience

• 3–5 years of high-level client relations, contract management or account management experience
• Experience in home and institutional respiratory services (home oxygen, sleep therapy, respiratory equipment)
• Strong professional selling skills with demonstrated ability to influence stakeholders.

Knowledge, Skills, and Abilities

• Strong understanding of contract management, govern