Role Overview
Leroc is hiring a senior-level Branch Head - Operations and Business Development. This is a full-time role in IN. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
As a Branch Head at our company in Gurgaon, you will play a crucial role in overseeing Operations and Business Development. You will lead a team, manage branch operations, drive client satisfaction, and achieve new business targets. Your background in operational excellence, team leadership, and B2B business development will be key to your success in this leadership role.
**Key Responsibilities:**
- Build and maintain strong relationships with existing clients to ensure high satisfaction and repeat business.
- Serve as the primary escalation point for client issues and ensure timely resolution.
- Regularly review service delivery standards and identify areas for improvement.
- Oversee daily branch operations to ensure efficiency, compliance, and quality control.
- Lead, mentor, and motivate cross-functional teams to achieve operational KPIs.
- Optimize processes, resources, and workflows to maximize productivity and profitability.
- Ensure adherence to company policies, procedures, and regulatory requirements.
- Identify, pursue, and close new business opportunities within the region.
- Develop and implement local sales strategies to expand market share.
- Collaborate with senior leadership to define growth goals and revenue targets.
- Represent the organization at client meetings, industry events, and networking forums.
**Key Requirements:**
- Graduate/Postgraduate degree in Business, Management, or related field.
- 8-12 years of experience in Operations, Client Servicing, or Business Development, preferably in a service-based or B2B industry.
- Proven experience in branch or regional leadership with P&L responsibility.
- Strong communication, negotiation, and relationship-building skills.
- Ability to lead diverse teams and work in a fast-paced environment.
If you are an energetic leader with a passion for operations and business growth, we would love to connect with you!
(Note: No additional details about the company are provided in the job description.) As a Branch Head at our company in Gurgaon, you will play a crucial role in overseeing Operations and Business Development. You will lead a team, manage branch operations, drive client satisfaction, and achieve new business targets. Your background in operational excellence, team leadership, and B2B business development will be key to your success in this leadership role.
**Key Responsibilities:**
- Build and maintain strong relationships with existing clients to ensure high satisfaction and repeat business.
- Serve as the primary escalation point for client issues and ensure timely resolution.
- Regularly review service delivery standards and identify areas for improvement.
- Oversee daily branch operations to ensure efficiency, compliance, and quality control.
- Lead, mentor, and motivate cross-functional teams to achieve operational KPIs.
- Optimize processes, resources, and workflows to maximize productivity and profitability.
- Ensure adherence to company policies, procedures, and regulatory requirements.
- Identify, pursue, and close new business opportunities within the region.
- Develop and implement local sales strategies to expand market share.
- Collaborate with senior leadership to define growth goals and revenue targets.
- Represent the organization at client meetings, industry events, and networking forums.
**Key Requirements:**
- Graduate/Postgraduate degree in Business, Management, or related field.
- 8-12 years of experience in Operations, Client Servicing, or Business Development, preferably in a service-based or B2B industry.
- Proven experience in branch or regional leadership with P&L responsibility.
- Strong communication, negotiation, and relationship-building skills.
- Ability to lead diverse teams and work in a fast-paced environment.
If you are an energetic leader with a passion for operations and business growth, we would love to connect with you!
(Note: No additional details about the company are provided in the job description.)
Frequently Asked Questions
How do I apply for the Branch Head - Operations and Business Development position at Leroc?
Use the Apply button above to submit your application directly to Leroc. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Branch Head - Operations and Business Development position at Leroc located?
This position is based in IN. Leroc has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Branch Head - Operations and Business Development at Leroc earn?
Leroc has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Branch Head - Operations and Business Development role at Leroc posted?
This role was posted on April 12, 2026 (65 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Branch Head - Operations and Business Development role at Leroc require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Leroc lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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