Support Executive – SaaS / Client Success
KMC Oiltools India Pvt LtdRole Overview
KMC Oiltools India Pvt Ltd is hiring a Support Executive – SaaS / Client Success. This is a full-time role in Pune. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Location: Pune (Onsite)
Experience: 2+ yrs
Job Summary
Hiring Support Executives for a growing SaaS company. The role includes client onboarding, product demonstrations, customer support, and issue resolution. Candidates from SaaS support, customer success, onboarding, or technical support backgrounds are preferred.
Key Responsibilities:
- Conduct onboarding and product walkthroughs
- Support clients with account setup and platform usage
- Resolve customer queries and technical issues
- Coordinate with internal teams for issue resolution
- Maintain support documentation and CRM updates
- Ensure smooth customer experience
Preferred Background:
- SaaS Support
- Customer Success
- Technical Support
- Client Servicing
- Product Support
- Onboarding Specialist
Skills Required:
- Excellent communication skills
- Client handling ability
- Problem-solving approach
- CRM/helpdesk tool knowledge preferred
- Basic technical understanding preferred
Immediate joiners preferred.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
Frequently Asked Questions
How do I apply for the Support Executive – SaaS / Client Success position at KMC Oiltools India Pvt Ltd?
Use the Apply button above to submit your application directly to KMC Oiltools India Pvt Ltd. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Support Executive – SaaS / Client Success position at KMC Oiltools India Pvt Ltd located?
This position is based in Pune. KMC Oiltools India Pvt Ltd has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Support Executive – SaaS / Client Success at KMC Oiltools India Pvt Ltd earn?
KMC Oiltools India Pvt Ltd has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Support Executive – SaaS / Client Success role at KMC Oiltools India Pvt Ltd posted?
This role was posted on May 15, 2026 (33 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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