Body Shop Service Advisor

Job Title: Body Shop Advisor

Department: - Service/ Body Shop

v Role: -

A Body Shop Advisor acts as the main point of contact between customers and the body repair workshop. They handle vehicles inspection, explain repair work, prepare estimates, and ensure smooth service delivery with high customer satisfaction.

v Key Responsibilities: -

Ø Great customers and understand vehicle damage/issues.

Ø Inspect vehicles and assess repair requirements

Ø Prepare cost estimates for body repair (denting, painting, etc.)

Ø Explain repair process, timelines, and costs to customers

Ø Coordinate with technicians and workshop team

Ø Ensure timely completion of repair work

Ø Update customers regularly on job status

Ø Handle insurance claims and documentation (if applicable)

Ø Maintain job cards and service records

Ø Ensure customer satisfaction and handle complaints professionally

v Skills Required: -

Ø Good communication and interpersonal skills

Ø Basic knowledge of automobile body repair

Ø Customer handling and problem-solving ability

Ø Sales and upselling skills (suggesting additional services)

Ø Time management and coordination skills

Ø Basic computer knowledge (MS Excel, CRM system)

v Qualification: - Diploma of 3 years in Mechanical or BE -Bachelors of Engineering

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person