City Operations Manager in Anand, Vadodara, Bharuch, Valsad, Ahmedabad, Surat, Vapi
JungleWorksJob Description
Key Responsibilities
- Supply Onboarding:
Drive onboarding of drivers to ensure adequate supply in the city.
- Demand Generation:
Plan and execute local marketing initiatives to increase ride demand and customer acquisition.
- Fulfilment Control:
Monitor and improve ride fulfilment rates, ensuring minimal cancellations and optimal customer experience.
- Daily Escalation Handling:
Manage and resolve day-to-day operational issues, including driver/customer escalations.
- City Transactions Growth:
Own overall city performance by driving GMV growth, ride volumes, and operational efficiency.
- Backlog & Commission Recovery:
Track pending collections, ensure timely recovery of commissions, and maintain financial discipline at the city level.
About Company: Jungleworks is a tech-loaded solution for your on-demand business. From customer-facing to delivery management and customer engagement platforms, we provide a technology suite for everything. Our product list consists of Yelo, Tookan, Panther, and Hippo.
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