Senior Support Engineer

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Senior Support Engineer (Cognitive, Azure)

Memphis, TN 38197

Must have skills:

Cognitive, Azure, Alero (CyberArk)

Define process for new use case builds

Interface with Hosting – Azure support

C Cognitive – Architecture support

Server Maintenance – Load Balancing, patching, etc.

Server Access – Alero as needed

Support on Data ingestion and contextualization in CDF

Data pipeline support/fixes

Security model (incl. User Permissions management, User Governance policies and administration)

User access tracking

IT processes and Procedures mapping, documentation, and versioning

IP IT Infrastructure needs (servers, switches, firewalls, edge device provisioning, maintenance, expansion etc).

Release change management

Infield devices purchase/configuration/connectivity

Tablet support – Coordinate between connectivity, PLTE issues, hardware issues, login issues

Generic ID support – Creating and maintaining generic IDs to be used on the tablets. (15 today for just Pensacola)

Support for Canvas/Charts/Data views/Search

Streamlit Apps (Roll intel, Liquor Balance, Lab Compliance, ‘Area’ Summarizers, Access logs, Mill Analytics)

• NET custom apps (i.e., any and all other Non-Streamlit apps)

IPAS (International Paper Application Station)

Adding URLs etc.

Access via Entra

Light Python support

Gold Run

Key Vault

Minimum years of experience: 8-10 years