IT Support Specialist with CCTV Expertise

As an IT Support Specialist with CCTV Expertise at Dolphin Group, your role involves supporting and maintaining the organization's digital infrastructure and surveillance technologies. You will play a crucial part in managing network systems, troubleshooting hardware/software issues, and ensuring optimal performance of CCTV installations.

Key Responsibilities:

• Install, configure, and maintain CCTV surveillance systems, which includes IP cameras, DVRs/NVRs, and monitoring software.
• Provide technical support for IT systems such as desktops, servers, and network devices.
• Monitor and analyze CCTV footage for security incidents and system performance.
• Perform routine maintenance and updates on both IT and CCTV equipment.
• Collaborate with security teams to ensure integration of surveillance systems with broader IT infrastructure.
• Document system configurations, incidents, and maintenance logs.
• Ensure compliance with data protection and privacy regulations related to CCTV usage.

Qualifications

• Proven experience in IT support and CCTV system management.
• Strong understanding of networking principles, IP configurations, and cabling.
• Familiarity with video surveillance software and remote monitoring tools.
• Ability to troubleshoot hardware/software issues across multiple platforms.
• Excellent communication and documentation skills.
• Certifications in IT (e.g., CompTIA, Cisco) or CCTV installation are a plus.

All your information will be kept confidential according to EEO guidelines. As an IT Support Specialist with CCTV Expertise at Dolphin Group, your role involves supporting and maintaining the organization's digital infrastructure and surveillance technologies. You will play a crucial part in managing network systems, troubleshooting hardware/software issues, and ensuring optimal performance of CCTV installations.

Key Responsibilities:

• Install, configure, and maintain CCTV surveillance systems, which includes IP cameras, DVRs/NVRs, and monitoring software.
• Provide technical support for IT systems such as desktops, servers, and network devices.
• Monitor and analyze CCTV footage for security incidents and system performance.
• Perform routine maintenance and updates on both IT and CCTV equipment.
• Collaborate with security teams to ensure integration of surveillance systems with broader IT infrastructure.
• Document system configurations, incidents, and maintenance logs.
• Ensure compliance with data protection and privacy regulations related to CCTV usage.

Qualifications

• Proven experience in IT support and CCTV system management.
• Strong understanding of networking principles, IP configurations, and cabling.
• Familiarity with video surveillance software and remote monitoring tools.
• Ability to troubleshoot hardware/software issues across multiple platforms.
• Excellent communication and documentation skills.
• Certifications in IT (e.g., CompTIA, Cisco) or CCTV installation are a plus.

All your information will be kept confidential according to EEO guidelines.