Assistant Manager Building Management Operations

Assistant Manager – Building Management Operations

Department: Facilities Management

Location: Multi-site Operations

Experience Required: Minimum 5 years in Building Management/Facilities Management

Position Overview

We are seeking a dynamic and experienced Assistant Manager for Building Management Operations to oversee critical facility operations across multiple sites. The role demands a hands‑on professional with strong technical knowledge, exceptional leadership capabilities, and proven experience in managing large, geographically dispersed teams. The successful candidate will be responsible for ensuring seamless facility operations with particular focus on physical security, fire safety systems, and statutory compliance.

Key Responsibilities

• Team Management
• Lead, mentor, and manage large operational teams deployed across multiple sites
• Conduct regular team meetings, performance reviews, and skill development initiatives
• Ensure adequate manpower deployment and effective resource utilization
• Foster a culture of accountability, safety, and continuous improvement
• Handle escalations and resolve operational conflicts efficiently
• Physical Security Operations
• Supervise physical security teams across all managed properties
• Oversee access control systems, ensuring proper authorization protocols
• Manage visitor management systems and ensure compliance with security SOPs
• Coordinate access card issuance, renewal, and deactivation processes
• Monitor security incidents and implement corrective measures
• Fire Safety & Life Safety Systems
• Manage firefighting operations and emergency response procedures
• Oversee Annual Maintenance Contracts (AMC) for fire safety equipment including fire extinguishers, hydrant systems, sprinkler systems, and fire alarm panels
• Coordinate periodic fire drills and statutory inspections
• Ensure compliance with fire safety regulations and building codes
• Maintain emergency evacuation plans and conduct regular training sessions
• AMC & Vendor Management
• Manage Annual Maintenance Contracts for fire equipment and access control systems
• Coordinate with vendors and contractors for timely service delivery
• Monitor service quality and ensure adherence to contractual obligations
• Review invoices and process payments in accordance with approved budgets
• MIS & Reporting
• Develop and maintain comprehensive Management Information Systems (MIS) for all sites
• Prepare Monthly Management Reports (MMRs) highlighting operational metrics, incidents, compliance status, and recommendations
• Generate performance dashboards and track key operational indicators
• Ensure accurate documentation and record maintenance
• Present operational updates to senior management and clients
• Compliance & Statutory Requirements
• Ensure adherence to all statutory and regulatory requirements
• Coordinate with authorities for inspections, renewals, and certifications
• Maintain up-to-date documentation for audits and compliance reviews

Required Qualifications & Skills

Education

• Bachelor of Engineering (BE) or Bachelor of Technology (BTech) – Mechanical, Electrical, Electronics, or Civil Engineering preferred

Experience

• Minimum 5 years of relevant experience in Building Management Operations or Facilities Management
• Proven track record of managing large teams across multiple sites
• Hands‑on experience with fire safety systems, access control systems, and physical security operations

Technical Knowledge

• Strong understanding of fire safety systems, firefighting equipment, and emergency protocols
• Knowledge of access control systems, CCTV surveillance, and physical security measures
• Familiarity with building management systems and MEP operations
• Understanding of statutory compliance requirements related to fire safety and building operations

Core Competencies

• Excellent verbal and written communication skills
• Strong leadership and people management capabilities
• Proactive approach with problem‑solving mindset
• Ability to work under pressure and handle emergency situations
• Proficiency in MS Office Suite (Excel, Word, PowerPoint) for reporting and presentations
• Strong analytical skills for MIS development and data interpretation
• Client‑facing skills with professional demeanor
• Ability to multitask and prioritize effectively across multiple locations
• Willing to travel within city

Personal Attributes

• High degree of initiative and ownership
• Detail‑oriented with strong organizational skills
• Adaptable and flexible to changing business needs
• Strong work ethics and integrity
• Team player with collaborative approach

What We Offer

• Opportunity to work with a global leader in real estate and facilities management
• Exposure to world‑class facilities and operational best practices
• Professional development and career growth opportunities
• Collaborative and inclusive work environment
• Competitive compensation package

Equal Employment Opportunity Statement

JLL is committed to developing and retaining a diverse workforce and creating an inclusive culture where all of our employees can thrive. We provide equal employment opportunity to all qualified applicants and employees without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other basis protected by applicable law.