Company Description

Jana Small Finance Bank, headquartered in Bengaluru, is a prominent financial institution shaping India's Urban Microfinance movement since its inception in 1999. Transitioning to a Scheduled Commercial Bank in 2018, it has focused on uplifting under-banked and underserved communities. With a presence in 22 states and 2 union territories and 754 banking outlets, including 272 in unbanked rural areas, the bank is committed to extending financial services to the remotest parts of the country. Serving over 12 million customers, it continues to lead with digital innovations, offering comprehensive banking solutions and driving inclusive financial growth.

Role Description

Jana Small Finance Bank is seeking a full-time Premier Relationship Manager/Exclusive Relationship Manager/NR Relationship Manager to join our team in Madgaon. This on-site role involves managing and growing relationships with high-net-worth individuals (HNIs) and non-resident clients. Key responsibilities include providing financial planning services, cross-selling products, addressing customer queries, and ensuring a superior customer experience. The role also requires analyzing customer needs to offer tailored solutions, achieving business targets, and maintaining customer satisfaction standards.

Qualifications

• Proven expertise in client relationship management, with a focus on high-value clients and non-resident customers
• Knowledge of financial products and services, including investments, loans, and insurance
• Excellent communication, negotiation, and interpersonal skills to interact effectively with clients
• Strong analytical skills with the ability to assess customer needs and recommend solutions
• Experience in banking, financial services, or wealth management is preferred
• Proficiency in using CRM and banking software
• Bachelor’s degree in Finance, Business Administration, Economics, or a related field; MBA or equivalent qualification is a plus
• Ability to work in a target-driven environment and meet business growth objectives
• Must have Banking Experience of Atleast 5 years.