Business Development Representative

Business Development Representative

Hybrid/Remote | Full-Time

Base Salary: $55,000- $70,000 + Uncapped Commission

iTacit is seeking an ambitious, curious, and driven Business Development Representative (BDR) to join our growing team. This role is ideal for someone who enjoys identifying new business opportunities, engaging prospective customers and creating pipeline through strategic prospecting, relationship building, and account development. As a BDR, you will play a critical role in expanding iTacit's market presence by generating qualified opportunities for Account Executives and Sales Leadership.

You will be responsible for proactively identifying and engaging organizations that align with iTacit's ideal customer profile through outbound prospecting initiatives, account-based selling strategies, industry events, networking opportunities, and targeted outreach campaigns. The successful candidate will be highly organized, commercially minded, and comfortable leveraging modern sales technologies, including CRM systems, LinkedIn, AI-assisted research tools, and sales engagement platforms.

About iTacit:

iTacit connects employees to everything they need to do their job. iTacit is an end-to-end digital workplace and training hub that puts email-free messages, a social intranet, digital forms, checklists and more into the hands of the front-line.

• Best Value Digital Workplace Customer Support 2026
• Most Recommended for Compliance Training 2026
• Best Value Remote Work Platform 2026
• Most Recommended & Best Value Learning Management System 2026
• Best Value Training Platform 2026
• Best Functionality & Features for Form Builder 2025

Key Responsibilities

• Identify and research prospective customers that align with iTacit’s ideal target industries.
• Develop and execute strategic outbound prospecting campaigns through phone, email, LinkedIn, networking, referrals, and industry events.
• Build and maintain target account lists and account engagement strategies to support revenue generation initiatives.
• Conduct structured discovery conversations to understand prospect challenges, business objectives, organizational fit, and potential business impact.
• Engage with Operations, Safety, HR, Learning & Development, and frontline workforce leaders across a variety of industries.
• Generate qualified meetings and sales opportunities for Account Executives and Sales Leadership.
• Establish relationships with key decision-makers and influencers within target organizations.
• Collaborate with Marketing and Revenue Leadership on account-based marketing initiatives, event follow-up, and strategic outreach programs.
• Maintain accurate CRM data, activity tracking, account engagement records, qualification outcomes, and pipeline information to support forecasting and revenue operations.
• Stay informed on industry trends, customer challenges, competitive offerings, and emerging technologies.
• Consistently meet or exceed activity, opportunity creation, meeting generation, and pipeline contribution targets.
• Represent iTacit professionally and create a positive first impression throughout the buyer journey.

Qualifications

• 3+ years of experience in sales development, business development, lead generation, inside sales, prospecting, or similar revenue focused role.
• Demonstrated ability to consistently achieve or exceed prospecting, meeting generation, or pipeline creation targets.
• Excellent communication, listening, questioning, and relationship-building abilities.
• Strong business acumen and the ability to engage professionally with decision-makers.
• Naturally curious with a desire to understand business challenges and identify opportunities.
• Self-motivated, resilient, and comfortable working toward measurable goals.
• Highly organized with strong time management and prioritization skills.
• Ability to manage multiple accounts, opportunities, and prospecting initiatives simultaneously.

Preferred Qualifications

• Experience working in a SaaS or technology, or B2B software environment.
• Experience selling into enterprise organizations, regulated industries, or operational workforces.
• Familiarity with HubSpot or similar CRM platforms.
• Experience using LinkedIn Sales Navigator, prospecting tools, sales engagement platforms, and AI-assisted research tools.
• Understanding of today’s prospecting, lead qualification, and account-based selling approaches.
• Experience working with inbound demand generation programs and outbound prospecting motions.
• Post-secondary education in Business, Marketing, Communications, or a related field.

Success in this Role

• Prospecting activity and outreach effectiveness
• Meetings booked
• Opportunities created
• Pipeline contribution
• Strategic account engagement
• CRM data quality and process adherence
• Collaboration with Account Executives and Revenue Leadership

Career Growth

This role is designed as a foundational position within our Revenue organization. Successful team members will have opportunities to grow into Senior Business Development, Account Executives, Account Management, Customer Success, and Sales Management as the company continues to scale.

Work With Us

Being part of the iTacit team means being part of an organization that values its members. In addition to offering a market competitive salary, we ensure that our employees enjoy work-life balance and professional and personal growth opportunities. We have tight-knit team at iTacit. This means that everyone has a voice that is heard, and a team who will listen. Your skills and innovative ideas will have a direct influence on our product and its success.

We can offer you:

• Competitive Salary (commensurate with experience)
• Performance-based commission plan
• Employer-sponsored RRSP
• Benefits plan
• The opportunity to work with a passionate team
• Flexibility to work from office/home
• Casual atmosphere
• Career Growth within a growing Saas company

iTacit is committed to building a diverse workforce reflective of the diversity of Canada. We celebrate, support, and are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other legally protected characteristics. Applicants must be Canadian citizens, permanent residents, or hold a valid Canadian work permit. We greatly appreciate the interest of all candidates, however, only those selected for interviews will be contacted.