Account Executive, MidMarket (LATAM)

San Francisco, California; USA, RemoteRemotePosted 5 weeks ago

Role Overview

Intercom is hiring a Account Executive, MidMarket (LATAM). This is a full-time remote role, with the team based in San Francisco, California; USA, Remote. Full responsibilities, required qualifications, and the apply link are listed in the description below.

Resume Keywords to Include

Make sure these keywords appear in your resume to improve ATS scoring

SaaSIntercomDemosPipelineORCompensationBenefitsBar

Job description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What's the opportunity?

As a Mid-Market Account Executive, you will be a key member of the team leading the growth of our new business in Latin America. We’re building a world-class sales organization, and the road ahead is going to be very exciting.

In this role, you'll be a key player in driving Fin's growth and acquiring new clients within the LATAM region. You’ll have the chance to engage with top companies, generate new business opportunities, and make a significant impact on both regional and global business objectives. This is an opportunity to shape the future of our LATAM strategy, develop your career in a high-impact role, and play a key part in elevating the bar for success as we scale.

What will I be doing?

Drive the acquisition of new clients and manage the full sales cycle (prospecting to closing) in the LATAM market
Build and maintain a healthy sales pipeline, consistently prospecting to meet monthly and quarterly revenue goals
Provide timely and accurate forecasts and clear visibility on revenue performance
Stay updated on product knowledge and evolving processes
Develop and deliver tailored product demos to address each client’s unique challenges and needs
Take a consultative approach to sales, identifying and addressing customer pain points while positioning our solutions as trusted partners
Focus on exceeding sales targets and demonstrating competitiveness.
Engage in team development and mentoring.
Represent the voice of the customer to cross-functional teams (Marketing, Product).
Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team
Adapt quickly to changes in market conditions, customer needs, and product updates
Use creative problem-solving to overcome obstacles and close deals
Leverage sales tools and CRM software to track leads, progress, and activities
Negotiate contract terms to close deals while maintaining healthy margins
Exhibit grit and determination to succeed, overcoming challenges and driving results.
Willingness to travel within the country to support client needs and business objectives

What skills do I need?

4+ years of experience as an Account Executive.
2+ years of SaaS experience selling similar products.
Must be fluent in Portuguese; proficiency in Spanish is also a plus.
Strong sales instincts and track record hitting and exceeding quota
Exceptional written and verbal communication
Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
Ability to close net new business in a competitive landscape
Exhibits a growth mindset, intellectual curiosity, and ambition

Benefits

We are a well-treated bunch with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for employees, friends, and family!

*Proof of eligibility to work in the United States is required.

The OTE range for candidates within the San Francisco Bay Area is $226,000-$270,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

#LI-Hybrid

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

About Intercom

Intercom

Hires remote

38 other open roles at Intercom on TryApplyNow.

View all 39 roles at Intercom

Frequently Asked Questions

How do I apply for the Account Executive, MidMarket (LATAM) position at Intercom?

Use the Apply button above to submit your application directly to Intercom. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.

Is the Account Executive, MidMarket (LATAM) role at Intercom remote?

Yes. This is a remote role. The team is based in San Francisco, California; USA, Remote, but the position itself does not require relocating to that office.

What does a Account Executive, MidMarket (LATAM) at Intercom earn?

Intercom has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.

When was the Account Executive, MidMarket (LATAM) role at Intercom posted?

This role was posted on June 1, 2026 (38 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.

Browse Remote Jobs Hiring Now →