Director, Placement & Carrier Relations

Director, Placement & Carrier Relations

Location: BC Head Office or Toronto (Hybrid)

About the Opportunity

Our client, a well-established and growing insurance brokerage, is looking for a senior commercial insurance professional to shape their national placement approach as Director, Placement & Carrier Relations. This role sets the direction for how complex and large commercial risks get marketed and placed across the country, and serves as a key link between the brokerage's regional teams and its carrier partners.

What You'll Bring

• 7+ years in commercial insurance marketing/placement, with exposure to complex accounts
• Strong track record negotiating with insurers to secure competitive terms
• Solid understanding of commercial products, underwriting, and market dynamics
• Established relationships across the carrier market
• Experience leading or supporting placement strategy at a national or multi-region level
• Level 2 Insurance Broker License required; CIP or CRM preferred or in progress
• Strong negotiation, communication, and organizational skills
• Ability to break down complex coverage and market issues for internal audiences
• High attention to detail with a strong compliance mindset

What You'll Do

• Set and drive the national approach to commercial marketing and placement
• Build consistent standards for submission quality and insurer engagement across regions
• Advise on market strategy, carrier selection, and negotiation approach for complex placements
• Build and maintain carrier relationships at a national level
• Support Account Executives with hard-to-place or large commercial risks
• Coach the broader team on submission quality and insurer expectations
• Help negotiate terms, pricing, and limits to land the best outcomes for clients
• Track market shifts — capacity, pricing, emerging risk — and share intel across the business
• Support specialized program placements alongside program leadership
• Ensure all placement activity meets regulatory and internal compliance standards
• Work closely with Account Executives, regional leaders, and senior management on execution
• Act as the go-to expert internally on placement and marketing strategy
• Mentor team members on carrier relationships and negotiation