
Infrastructure Engineer - MI/OT QC Engineer
InstantServe LLCRole Overview
InstantServe LLC is hiring a mid-level Infrastructure Engineer - MI/OT QC Engineer. This is a contract hybrid role, based in Durham, North Carolina. Part of InstantServe LLC's Lifecycle hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Description
Intake Notes:
- Annual Temp Pay Range: 73,000-97,335 equates $35.10/hr - $46.80/hr pay rate for the temporary employee.
- Role type? Temp, temp to hire? Temp
- Length of contract? 3-4 months, could extend
- Schedule (Hybrid, 100% onsite, 100% remote) - Shift? On site 1st shift, with possible limited WFH (position the role as 100% onsite)
- Location? Durham Rodolphe location.
- Job Description: Attached
- Needs not outlined in JD: Strong Windows Security, Thin Client, Networking
- **Windows Security, Thin Client, Networking***
The MI/OT Engineer for QC is responsible for the administration of assigned bioMérieux QC Labs infrastructure networks and systems according to site quality and change control procedures
This position specifically requires the administration of: VMware systems, Ethernet networks, Windows Server and Desktop operating systems, Windows Active Directory, virtual backup and restoration systems, network storage devices, Cisco switches and imaging of thin-client terminals. Additionally, this position requires the management and revision of all associated lifecycle documentation.
The position acts as a site subject matter expert for QC lab infrastructure related issues (operating systems, hypervisor, network and hardware) based upon good engineering practices and a scientific risk-based approach.
This position assists in the implementation of large and small scale technology projects. Implements operational technology modifications to improve safety, product quality and/or reduce costs. The position is responsible for the transfer of technology from development to implementation and performing equipment change control, verification and qualification. Evaluates technology systems to aid in solving product and process problems.
Primary Duties
List primary job duties using action verbs (e.g., Performs, Coordinates, Administers, Manages, Directs, Oversees, Supervises, Leads, Facilitates, etc.). List duties in order of importance, consider percent of time spent on each activity and result to be achieved.
1. This position requires experience in the installation, configuration, and administration of server, desktop, and lab instrument systems. This position requires the management of projects and externally sourced lab projects.
2. Conduct Failure Investigations and implement solutions (corrective and preventive actions) that solve QC lab problems, follow-up on corrective and preventive actions to determine their effectiveness and suitability, and prepare written reports on these activities in a timely fashion.
3. The MI/OT Engineer executes project assignments from the beginning to successful completion and implementation with a minimum of direct supervision. The position is responsible for helping scope their specific roles in project as part scope, goals and deliverables to support business goals in collaboration with other members of the Industrial IT team and project stakeholders.
4. The activities and projects will ensure that capacity needs are met and contribute to the enhancement of the Site's operational performance, through Cost / Quality / Safety.
5. Administration of: VMware systems, Ethernet networks, Windows Server and Desktop operating systems, Windows Active Directory, virtual backup and restoration systems, network storage devices, Cisco switches and imaging of thin-client terminals.
6. Provide support as a subject matter expert to maintain QC lab systems in a compliant and fit for intended use state.
7. Lead small projects and make independent decisions on operational technology problems.
8. Participate in commissioning and qualification activities (e.g. SAT, IQ, OQ) and conduct verification activities as required by the change control program.
9. Analyze computerized systems performance data to identify trends to predict potential failures and aid in solving product and process problems.
10. Review and revise Quality and Engineering documents for new and existing QC lab systems.
11. Provide and document training of QC lab personnel in the application of new QC lab systems.
12. This position will require some work to be done during non-standard work hours. Examples include, but are not limited to system crashes, infrastructure upgrades, hardware and/or software migrations, system validations, general maintenance activities, etc.
Education: Minimum Associates Degree
Experience
1. 4 to 5 years of hands on experience designing and administering computer systems and infrastructure
2. 2 to 4 years of hands on experience with VMware VSphere version 5 or higher
3. 3 to 5 years of hands on experience with Windows desktop and server operating systems
4. 2 to 4 years of hands on experience with Active Directory, including Group Policies
5. 2 to 3 years of hands on experience with Cisco switch programming
Knowledge, special skills, and/or abilities required to perform the job functions (e.g., negotiation, technical writing, statistical evaluation).
1. 1 to 3 years of hands on experience designing and administering computer systems and infrastructure
2. 1 to 2 years of hands on experience with VMware VSphere version 5 or higher
3. 2 to 4 years of hands on experience with Windows desktop and server operating systems
4. 1 to 2 years of hands on experience with Active Directory, including Group Policies
5. 1 to 2 years Cisco networking
6. Experience working with integrators / outside contractors is preferred.
7. cGMP, validation and FDA industry experience preferred.
8. Strong ability to work in a team environment and independently.
9. Effective oral and written communication skills.
Ability to ascend/descend stairs, ladders, ramps, and the like.
Ability to wear PPE correctly most of the day.
Ability to adjust or move objects up to 50 pounds in all directions.
Frequently Asked Questions
How do I apply for the Infrastructure Engineer - MI/OT QC Engineer position at InstantServe LLC?
Use the Apply button above to submit your application directly to InstantServe LLC. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Infrastructure Engineer - MI/OT QC Engineer role at InstantServe LLC remote or in-office?
This is a hybrid role based in Durham, North Carolina. Expect a mix of in-office and remote days, with the specific cadence set by the hiring manager.
What does a Infrastructure Engineer - MI/OT QC Engineer at InstantServe LLC earn?
InstantServe LLC has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Infrastructure Engineer - MI/OT QC Engineer role at InstantServe LLC posted?
This role was posted on March 22, 2026 (78 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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