Technical Program Manager

We are seeking an experienced Program Manager to support a large retail client within their Security Operations organization. This role will be responsible for driving the planning, execution, and delivery of complex, cross‑functional security initiatives, partnering closely with technical and business stakeholders to improve operational effectiveness, manage risk, and support enterprise‑wide security outcomes.

Required Skills & Experience

Program & Delivery Experience

• 4+ years of program or project management experience, including 3+ years delivering complex, cross‑functional security or technology programs
• Proven ability to manage multiple concurrent workstreams across Security Operations (e.g., SOC, Incident Response, Detection Engineering, Threat Intelligence)
• Strong experience planning and delivering programs using Agile, Scrum, Kanban, and/or hybrid delivery models

Security Operations Knowledge

• Solid understanding of core Security Operations domains, including:
• Incident response and crisis management
• Threat detection and monitoring
• Vulnerability management and operational risk
• Security tooling lifecycle (SIEM, SOAR, EDR, IDS/IPS)
• Familiarity with industry frameworks and standards such as NIST, ISO 27001, CIS Controls, and MITRE ATT&CK

Program Governance & Execution

• Experience establishing and running program governance, including intake, prioritization, dependency management, and delivery reporting
• Ability to define and track OKRs, KPIs, and operational metrics to assess program health, outcomes, and risk
• Experience managing program financials, resourcing, and capacity planning

Stakeholder & Leadership Skills

• Strong ability to partner with Security, Technology, Legal, Risk, Compliance, and business stakeholders
• Excellent written and verbal communication skills, including presenting status, risks, and recommendations to senior leadership
• Demonstrated ability to influence without authority and drive alignment across teams