Role Overview
Innova ESI is hiring a Senior ServiceNow Develoepr. This is a full-time role in IN. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Role Overview:
We are looking for a highly skilled Senior ServiceNow Developer with strong expertise in ITSM and CMDB modules. The candidate will be responsible for designing, developing, and implementing scalable ServiceNow solutions, ensuring CMDB data integrity, and supporting IT service management processes.
Key Responsibilities:
ServiceNow Development:
- Design and develop solutions on the ServiceNow platform
- Customize modules including Incident, Problem, Change, and Request Management
- Develop workflows, business rules, client scripts, UI policies, and UI actions
- Implement Service Catalog items and automate workflows
ITSM Implementation:
- Configure and enhance ITSM modules (Incident, Problem, Change, Knowledge)
- Ensure alignment with ITIL best practices
- Handle L2/L3 production support and enhancements
CMDB & Discovery:
- Design and maintain CMDB (Configuration Management Database)
- Implement Service Mapping and Discovery
- Ensure data quality, normalization, and reconciliation
- Manage CI relationships and data governance
Integration & Automation:
- Integrate ServiceNow with external systems using REST/SOAP APIs
- Work with MID Server, IntegrationHub, and Flow Designer
- Automate workflows and business processes
Performance & Optimization:
- Troubleshoot performance issues and optimize platform usage
- Conduct root cause analysis and implement fixes
Collaboration:
- Work with stakeholders, architects, and business teams
- Mentor junior developers and enforce coding standards
Required Skills
- Strong experience in ServiceNow Development
- Hands-on expertise in ITSM modules
- Deep understanding of CMDB architecture & data model
- Experience with ServiceNow Discovery & Service Mapping
- Proficiency in JavaScript, Glide API, and scripting
- Experience in integrations (REST/SOAP)
- Knowledge of ITIL framework
Frequently Asked Questions
How do I apply for the Senior ServiceNow Develoepr position at Innova ESI?
Use the Apply button above to submit your application directly to Innova ESI. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Senior ServiceNow Develoepr position at Innova ESI located?
This position is based in IN. Innova ESI has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Senior ServiceNow Develoepr at Innova ESI earn?
Innova ESI has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Senior ServiceNow Develoepr role at Innova ESI posted?
This role was posted on April 7, 2026 (75 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
How much experience does the Senior ServiceNow Develoepr role at Innova ESI require?
This is a senior-level position. Most senior roles call for 5+ years of directly relevant experience. Innova ESI lists their specific requirements in the description below, so review the must-have qualifications closely before applying.
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