Digital Communication Specialist

Below is the job description for the position:

Position Title: Digital Communications Specialist

Duration: Fulltime Hire position - Onsite

Location: Washington, DC 20009-

Working Hours- M-F

State Client

Position Summary

The client seeks a full-time Digital Communications Assistant to support the day-to-day execution of digital communications across social media, email, website, and visual content. This role reports to the Director of Communications & Digital Strategy and plays a key role in bringing client’s communications to life, ensuring that content is published consistently, visually cohesive, and aligned with organizational priorities.

Working across departments, the Digital Communications Assistant serves as a central point of coordination for digital requests, helping to streamline workflows, maintain brand consistency, and expand client’s capacity to communicate effectively across platforms.

This position has a strong focus on social media management, digital design (particularly in Canva), and content publishing, as well as supporting website updates and email production. This is an ideal role for an early-career communications professional who is highly organized, visually oriented, and excited to build experience across multiple digital platforms in a mission-driven environment.

Key Responsibilities:

Social Media Management + Content Publishing

• Draft, schedule, and publish content across client’s social media channels
• Maintain and manage a centralized social media content calendar
• Coordinate social media requests across departments, ensuring alignment with messaging and priorities
• Identify timely content opportunities (member highlights, program updates, advocacy, events, partner content)
• Monitor platform performance and contribute to monthly reporting

Digital Design + Brand Application

• Serve as a central resource for digital design needs across the organization, ensuring consistent application of client’s brand across all digital channels.
• Create and adapt digital assets using Canva (or similar tools), including:
• Social media graphics
• Event and program promotions
• Web graphics and banners
• Simple digital flyers and one-pagers
• Apply client’s brand guidelines consistently across all visual outputs
• Support staff in developing visually cohesive materials aligned with organizational standards
• Ensure visual content meets accessibility best practices (contrast, readability, etc.)

Website Content Publishing Support

• Build and publish web pages in client’s CMS using provided content and direction
• Format content for clarity, readability, and consistency across pages
• Support routine website updates, including swapping images, updating text, and maintaining page accuracy
• Assist with ongoing website cleanup efforts, including broken links, formatting fixes, and accessibility improvements

Email + Newsletter Production

• Draft and format newsletters, announcements, and digital communications
• Support email production workflows including proofreading, link-checking, and scheduling
• Maintain templates and recurring elements to improve efficiency and consistency

Digital Operations + Coordination

• Serve as a central point of coordination for incoming digital communications requests (social, web, email, design)
• Help maintain communications calendars and workflows in Asana
• Support tracking of media mentions and assist in maintaining records of external visibility
• Help ensure consistency in formatting, branding, and accessibility across digital outputs

Analytics + Reporting Support

• Pull and organize data from platforms such as Google Analytics and social media insights
• Support monthly reporting across website, social media, and email channels
• Track basic performance trends and flag notable insights

Qualifications

Required:

• 2–3 years of experience in communications, digital media, marketing, or a related field
• Strong writing and editing skills, with attention to detail and clarity
• Experience managing or contributing to social media accounts
• Experience using Canva or similar design tools, with strong visual judgment
• Strong organizational skills and ability to manage multiple tasks and deadlines
• Comfort working across multiple digital platforms (social, web, email)

Preferred

• Experience working in nonprofit, higher education, or mission-driven organizations
• Familiarity with content management systems (CMS) such as WordPress, Kentico, or similar
• Familiarity with email marketing platforms (Mailchimp, Campaign Monitor, etc.)
• Basic understanding of accessibility best practices for digital content
• Familiarity with Google Analytics or other reporting tools