About Us

IndiaMART, India's largest online B2B marketplace, connects buyers and sellers, fostering a seamless

ecosystem for businesses. Our aim is to cultivate an ecosystem that redefines the ease of doing business,

embodied by our credo, "IndiaMART aur kya!" Through our impressive network of 7.8 million suppliers and

a catalog of over 104 million products and services, we ensure seamless accessibility for our 187 million

buyers. Headquartered in Noida, we maintain a presence exceeding 6000 employees through 86 cities

across the nation.

Department: CSD(Client Servicing)

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of

empowering businesses across India. In this role, you have the opportunity to develop and nurture strong

relationships with our clients, assisting them on their path to success by understanding their business

needs and recommending tailored solutions to facilitate their growth. In this role as an individual

contributor, you will take charge of achieving monthly client retention and renewal targets, providing you

with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's

success.

Key Accountabilities:

• Conduct daily 4-5 in-person clientmeetings to ensure clientsatisfaction and platform utilization
• Maximize revenue through upselling and cross selling
• Ensure systematic follow-up,time-bound closures and prompt resolution of complaints

Qualifications

● Strong academic background with over 65% marks in 10th and 12th grade.

● MBA 2025 batch graduate

The essential skills required for the role are active listening, good verbal and written communication,

ability to work independently and customer orientation.

Why Join IndiaMART:

Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2B

marketplace, we are at the forefront of driving innovation and transformation in how businesses buy and

sell.

• Weekly Salary: We are India’s first organization to introduce weekly payout of salaries to ensure

better financial planning & stability for our employees.

• Attractive Incentives: Our incentive programs are designed to recognize and reward your hard

work, allowing you to earn more as you achieve more.

• Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many

employees reach leadership roles within five years, with over 500 success stories.

• Learning Culture: Our I-LEAP program enables employees to learn while they work, offering

attractive fee subsidiaries to each individual that they can use for their own learning &

development.