Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change. At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally. We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust. Billing management: Daily follow-up on unbilled revenue Maintenance of billing schedule for a designated customer portfolio Verification of billing data to ensure completeness and accuracy; subsequent rectification of any discrepancies or errors Accurate and timely generation and processing of invoices for services rendered to a designated customer portfolio Dispatch and follow-up of invoices within the agreed timeframe and in accordance with established agreements Creation of credit notes as needed in correspondence with credit note process; Communication and coordination with local PoC(s) about changes in customer invoicing requirements Customer communication: Addressing of billing inquiries and concerns from customers or internal stakeholders promptly and professionally; Providing the customer with clear and concise explanations of billing details, payment terms, and policies as needed; Issue resolution & escalation management: Investigation and resolution of billing discrepancies or disputes in a timely manner, coordination with relevant departments as needed; Escalation of billing issues to the appropriate team members for resolution as needed; Reporting and Analysis: Regular generation of reports on billing activities, credit notes and outstanding invoices; Regular reporting to local PoCs on escalations; Assistance in analyzing billing data to identify opportunities for process improvements and increased efficiency Collaboration: Follow-up with designated team(s) in order to ensure completeness and accuracy of billing data before billing; Collaboration with cross-functional and cross-opco teams to streamline billing processes and enhance customer experience; Participation in team meetings and contribution of ideas to improve billing procedures and customer satisfaction; Participation in weekly stand-up meetings with the local PoCs to discuss daily business,changes, attention points, etc. Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you. In the accelerating world of work, we offer unparalleled opportunities. Staffing, recruitment, selection, business development, HR, IT, marketing & communications, legal or finance - wherever your talent takes you, you'll find the perfect match in a job at Randstad. To know. To serve. To trust. Striving for perfection. Simultaneous promotion of all interests. Our core values, established in the company's early days, guide our behavior and represent the foundation of our culture. At Randstad, we aim to provide our employees with meaningful rewards and fair remuneration in order to strengthen their ties with the company, while encouraging outperformance. Remuneration is based on real outcomes also taking external market developments into account. We also encourage our employees to participate in Randstad's success via our employee Share Purchase Plan. Randstad is a champion of equity around the world. We believe this helps us build a more agile, productive, and innovative workforce that reflects our talent and client base, and the society in which we work. We believe in our employees and their ability to become leaders. We provide ample opportunities for employees to further develop their leadership skills, to acquire and build a global mindset, and to effectively manage and leverage cultural differences.