Role-Program Leader-FP&A

Location-Gurugram

Work Mode- Onsite

Experience- 8-12+ Years

Job Description

Key Responsibilities

1. Commission Platform Administration (SPIFF)

• Act as the primary administrator for the SPIFF commission platform (a Salesforce-owned platform).
• Ensure accurate and complete monthly commission calculations across the US Sales organization.
• Perform, review, and validate manual adjustments required due to:
• System limitations or gaps
• Deal-specific exceptions
• Intentional manual commission calculations
• Ensure final commission outcomes are accurately reflected in each sales representative’s paycheck.

2. Monthly Commission Review & Payroll Interface

• Own the detailed monthly commission review process, which represents the majority of the role’s effort.
• Deliver high-quality, error-free commission outputs, supported by clear documentation and audit trails.
• Validate commission calculations prior to leadership sign-off.
• Partner with US-based Sales Leadership to support reviews, explanations, and approvals.
• Coordinate closely with Payroll to ensure timely and accurate commission payouts.

3. Quarterly Bookings True-Up Process

• Lead the quarterly bookings true-up process following revenue realization.
• Review actual revenue approximately six months post deal close.
• Annualize revenue and adjust commission payouts accordingly, including:
• Incremental commission payments
• Commission clawbacks, where applicable
• Adhere to established SOPs while escalating non-standard or ambiguous cases with clear recommendations.

4. Cross-Functional Stakeholder Partnership

• Partner with Sales Operations, Commercial Operations, FP&A, Accounting, and Sales Leadership to clarify deal structures, bookings assumptions, and commission logic.
• Serve as the single point of accountability for commission accuracy and governance.
• Resolve commission-related inquiries for a large and growing US sales organization (60–70+ stakeholders, including sales reps, SMEs, CX teams, and sales leaders).
• Build trusted relationships by providing clear, timely, and well-reasoned explanations of commission outcomes.

5. Commission Accruals & Financial Controls

• Support or own monthly commission accruals in coordination with FP&A and Accounting teams.
• Ensure accruals accurately reflect earned commissions, expected true-ups, and known risks.
• Maintain robust documentation, controls, and audit-ready support.

6. Process Excellence & Role Evolution

• Design and maintain scalable, well-controlled processes for managing large and frequently changing commission datasets.
• Drive continuous improvement across commission processes, controls, and documentation.
• Identify opportunities for automation, standardization, and reporting enhancements.
• Over time (post 6–12 months), support ad-hoc commissions analysis, reporting, and broader sales finance initiatives as the role matures.

Required Skills & Experience

Technical & Functional Skills

• Strong experience in FP&A, Sales Finance, or Sales Commissions Administration.
• Hands-on experience with commission systems (SPIFF or similar platforms strongly preferred).
• Advanced Excel skills with a demonstrated ability to manage large datasets accurately and efficiently.
• Solid understanding of bookings, revenue recognition, commissions, accruals, and payroll integration.
• Experience working with ERP and reporting systems; eagerness to deepen systems expertise.

Core Competencies

• Exceptional attention to detail and accuracy (critical for success in this role).
• Strong ownership mindset with the ability to independently manage high-risk, deadline-driven processes.
• Analytical and critical thinking skills to identify issues, assess impacts, and propose solutions.
• Ability to communicate complex calculations and outcomes clearly to senior stakeholders.
• Proven ability to manage multiple priorities while operating in a fast-paced, evolving environment.
• Comfort working with US-based stakeholders across time zones.

Experience & Qualifications

• 8–12+ years of relevant experience in FP&A, Sales Finance, or Commissions Administration.
• Prior experience supporting US-based sales organizations strongly preferred.
• Experience in high-growth or rapidly scaling sales environments is a plus.