Role Overview
ICONIC BUSINESS SOLUTION LLP is hiring a director-level Head of Marketing Operations. This is a full-time role in IN. Part of ICONIC BUSINESS SOLUTION LLP's Marketing Ops hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
As a seasoned professional in the marketing domain with over 18 years of experience, you will be responsible for ensuring delivery excellence across various programs and accounts within the practice. Your key responsibilities will include:
- Implementing strong governance and review mechanisms to ensure delivery excellence for all programs and accounts.
- Driving continual innovation to develop future-proof solutions for marketing functions, focusing on industrialization, delivery process standardization, and reuse across marketing operations and digital marketing scope.
- Developing use cases in generative AI and other technologies to optimize marketing processes.
- Accurately forecasting revenue, head count, profitability, margins, bill rates, and utilization to meet demand prediction and fulfilment requirements.
- Representing client steering committee meetings and building strong executive connections to manage client expectations effectively.
- Enhancing customer satisfaction and fostering lasting client relationships by seeking continuous improvement opportunities.
- Collaborating with Practice/Global Account Managers/AE/BDE to grow business across various industry verticals and market units while ensuring efficient delivery operations.
- Identifying business development and "add-on" sales opportunities within existing programs.
- Developing a strategic roadmap for the future in conjunction with AE/BDEs/Sales Leaders to ensure long-term success.
The ideal candidate for this role will possess the following qualifications:
- 18+ years of experience in a large marketing shared services or marketing service provider with a strong project track record.
- Extensive experience in delivery management for global clients in Marketing Operations areas such as Artwork Management, Media and Creative, Advertising Operations, Marketing Asset Management, Product Data Orchestration, and Innovation Project Management.
- Proven track record in managing significant P&Ls for operations/delivery for international clients.
- Demonstrated ability to influence cross-functional teams to adopt new ways of working effectively.
- Previous experience in leading large delivery teams of marketing specialists with a focus on talent management.
- Good understanding of the latest technologies and platforms in marketing domains including GenAI.
- Experience in leading delivery in a recognized agency would be advantageous.
- Exceptional communication skills and experience working with international clients.
- Working experience with cross-cultural teams across India, Latin America, and European centers.
Your extensive experience and expertise will be instrumental in driving the success of the practice and ensuring delivery excellence for all programs and accounts. As a seasoned professional in the marketing domain with over 18 years of experience, you will be responsible for ensuring delivery excellence across various programs and accounts within the practice. Your key responsibilities will include:
- Implementing strong governance and review mechanisms to ensure delivery excellence for all programs and accounts.
- Driving continual innovation to develop future-proof solutions for marketing functions, focusing on industrialization, delivery process standardization, and reuse across marketing operations and digital marketing scope.
- Developing use cases in generative AI and other technologies to optimize marketing processes.
- Accurately forecasting revenue, head count, profitability, margins, bill rates, and utilization to meet demand prediction and fulfilment requirements.
- Representing client steering committee meetings and building strong executive connections to manage client expectations effectively.
- Enhancing customer satisfaction and fostering lasting client relationships by seeking continuous improvement opportunities.
- Collaborating with Practice/Global Account Managers/AE/BDE to grow business across various industry verticals and market units while ensuring efficient delivery operations.
- Identifying business development and "add-on" sales opportunities within existing programs.
- Developing a strategic roadmap for the future in conjunction with AE/BDEs/Sales Leaders to ensure long-term success.
The ideal candidate for this role will possess the following qualifications:
- 18+ years of experience in a large marketing shared services or marketing service provider with a strong project track record.
- Extensive experience in delivery management for global clients in Marketing Operations areas such as Artwork Management, Media and Creative, Advertising Operations, Marketing Asset Management, Product Data Orchestration, and Innovation Project Management.
- Proven track record in managing significant P&Ls for operations/delivery for international clients.
- Demonstrated ability to influence cross-functional teams to adopt new ways of working effectively.
- Previous experience in leading large delivery teams of marketing
Frequently Asked Questions
How do I apply for the Head of Marketing Operations position at ICONIC BUSINESS SOLUTION LLP?
Use the Apply button above to submit your application directly to ICONIC BUSINESS SOLUTION LLP. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Head of Marketing Operations position at ICONIC BUSINESS SOLUTION LLP located?
This position is based in IN. ICONIC BUSINESS SOLUTION LLP has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Head of Marketing Operations at ICONIC BUSINESS SOLUTION LLP earn?
ICONIC BUSINESS SOLUTION LLP has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Head of Marketing Operations role at ICONIC BUSINESS SOLUTION LLP posted?
This role was posted on May 9, 2026 (46 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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